Parts Associate
Russo Hardware
Position Summary:
The Parts Associates’ primary responsibility is to help manage purchase orders while assisting our customers in finding the right parts for their equipment. Our ideal candidate possesses good general computer skills, is dependable, and well organized. This position also requires a focus on providing exceptional customer service to ensure our customers receive top-notch assistance.
Responsibilities/Duties:
Data entry
Running a daily purchase order recommendation and ordering all special and stock orders for products that are below the minimum stocking level at the given time of year
Working knowledge of how to set up new manufacturers, part numbers, product descriptions, product pricing, etc. in the computer system.
Assist the parts manager/supervisor with tracking inventories
Field and answer calls from customers
Guide customers in identifying the correct parts for their equipment and provide expert recommendations when necessary
Handle customer concerns and complaints with patience and professionalism, ensuring a positive resolution
Answer customer inquiries and provide accurate information about parts, pricing, and availability
Other tasks as defined by management
Knowledge, Skills, and Abilities:
Must be detail-oriented and organized
The ability to take direction and think on your feet
Strong ability to multi-task
Excellent communication and interpersonal skills, with a strong customer-focused attitude
Credentials and Experience:
No previous experience is necessary
Physical Demands
Employee must possess the ability to lift, carry, push and pull materials and objects weighing between 40-50lbs
Required to bend, stoop, kneel, reach and climb to perform work
May be required to stand, walk and use hands-fingers for long periods of time
Benefits:
Flexible scheduling (Open Saturdays till noon, closed Sundays!)
Paid time off
Paid vacation
Overtime opportunity
Major medical- BlueCross BlueShield
Vision and dental coverage
401(k) employer match contribution- WE MATCH 100%
FREE company apparel
Wellness programs
Professional development opportunities
Employee discount Russo Hardware, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Russo Hardware, Inc. complies with all applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Vacancy posted 4 days ago
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