Employee Lease Program Administrator Junior

At-a-Glance Are you ready to build your career by joining an international automotive company. If so, our client is hiring an Employee Lease Program Administrator - Junior. Position Type Contract Onsite Required Education: High School Diploma Skills: 1+ years of Customer Service experience Excellent organizational and communication (verbal and written) skills. Attention to detail Data entry skills Responsibilities Daily administration of the Employee Lease Program, which includes the implementation of program guidelines, processes and procedures. Primary objectives are to create lease documents with a high degree of accuracy and provide resolution through timely responses to customer/employee inquiries via phone, email, workbasket and direct mail. Validate order requests and related account information Prepare documents with accuracy Review program-related inquiries Resolve employee concerns/issues Provide Mercedes-Benz affiliate coordinator support Assist Company Car Coordinator with manager and field vehicles as required Support Pre-Term Remarketing process for employee lease accounts Act as liaison between the employee/customer, the dealership and internal departments Document Employee/Customer accounts/orders for action resulting from contact Phone Experience Outlook Experience #J-18808-Ljbffr JobDiva, Inc.