Human Resources Information System Analyst

HRIS Specialist

Hazelwood, MO

Onsite

Job Description:

- Evaluates and processes a wide range of complex union‑related requests and tickets, ensuring adherence to collective bargaining agreements (CBAs), seniority rules, and union policies.

- Serves as a subject‑matter resource for union transactions, audits, and escalations across HR systems (Workday and related tools).

- Assists team members in fact finding for internal/external HR audits.

- Coordinates requests with business partners to perform large volume transactions referring to established practice and policies.

- Updates HR system error queries to audit transaction activity for errors using established work procedures.

Position Responsibilities:

• Analyzes and appropriately responds to basic and moderately complex customer requests using ServiceNow, Workday, and PeopleSoft Payroll (HRMS)

• Work closely with Labor Relations, Union Representatives, Payroll, Talent Acquisition and Compensation to ensure consistent interpretation and application of CBA terms.

• Interfaces directly with customers via electronic, written or verbal communication to respond to HR data inquires

• Leverages knowledge of Workday business processes, business acumen and critical thinking to perform daily work

• Interprets and explains HR business processes, policies and procedures to customer inquiries

• Supports flexible hours in order to satisfy customer needs when necessary

Required Qualifications:

• 3+ years of experience with Workday Human Resources Management System (HRMS)

• 1+ Working with Labor relations or in a Unionized Environment

Preferred Qualifications:

• 1+ years of experience providing guidance on HR policies, procedures, and processes within a unionized environment, including interpretation and application of collective bargaining agreements (CBAs).

• Working with Labor Relations/ in a Unionized Environment

• 1+ years of experience with the ServiceNow platform