Operations Manager

Company Description Veterinary Practice Partners (VPP) is a management company that forms joint ventures with Veterinarians to co‑own and run their veterinary practices. Our mission is to keep veterinary medicine in the hands of veterinary professionals, spark joy in the human‑animal bond, and find fulfillment in one another’s success. VPP believes that partner success is driven by veterinarian leadership and autonomy. Through our co‑ownership model, we put the existing culture, hospital team, and brand front and center while providing operational support to drive growth, performance metrics, and economies of scale. VPP currently has over 180 partner hospitals with 3,000 employees and is continuing to grow. Summary The Operations Manager (OM) serves as a strategic business leader—functioning as a mini-CEO across a portfolio of veterinary partnerships in a specific region—directly accountable for driving value creation, profitability, and operational excellence. Reporting to the Chief Operating Officer or Regional Vice President of Operations, this role blends hands‑on engagement with analytical and strategic leadership to ensure the sustained growth and success of 6–9 partnerships. Acting as a strategic leader between local hospital teams, executive leadership, and corporate functions, the Operations Manager leads cross‑functional collaboration across Finance & Accounting, Recruiting, HR, Marketing, Strategic Initiatives, and IT to optimize performance and align results with organizational goals. The role requires exceptional emotional intelligence, strong financial acumen, the ability to manage multi‑site P&L, and a deep understanding of how to convert data‑driven insights into meaningful action. This position is ideal for leaders with backgrounds in managing operations across multi‑site teams, management consulting, healthcare operations, or finance who are eager to combine strategic influence with operational execution in a fast‑growing, sponsor‑backed company. Responsibilities Serve as the primary operational leader (mini‑CEO) for 6–9 partnerships, providing direct oversight and accountability for P&L management, client experience, and value creation in collaboration with DVM partners. Lead and develop hospital leaders to meet performance targets and elevate leadership capability. Empower local leaders and staff with training to drive revenue growth and effectively manage costs. Execute strategic initiatives and projects across partnerships with a focus on value creation. Collaborate with cross‑functional partners to ensure alignment of tools, resources, and performance standards at each partnership. Lead monthly hospital performance reviews with veterinarian partners and practice managers to create a culture of accountability and business acumen. Conduct comprehensive facility assessments to identify inefficiencies, bottlenecks, and areas for process enhancement, ensuring optimal use of resources and alignment with organizational objectives. When appropriate, leverage technology solutions to enhance efficiency within the practice. Work cross‑functionally with Operations, Marketing, Finance, Recruiting, HR, and the VPP executive team on ad‑hoc projects. Foster a collaborative team culture where veterinarians and staff across VPP hospitals work together on projects with a common goal and vision for success. Skills and Position Requirements Bachelor’s degree or equivalent preferred. Preferred experience and qualifications include one or more of the following: Experience leading operations within the veterinary industry – a plus, but not required. Experience managing operations with multi‑site teams or complex business units across diverse industries. Experience in an analytically demanding field (e.g., management consulting, private equity, investment banking) that required rigorous analysis, strategic thought partnership with senior leaders, and the ability to convert data‑driven insights into meaningful business outcomes. Experience working with doctors (veterinarians or physicians) – a plus. Ability to juggle multiple priorities with a service‑oriented approach to supporting multiple partnerships. A high sense of urgency is required in this fast‑paced environment. Strong analytical acumen with a proven track record of leveraging financial and operational data to drive informed, high‑impact decisions. Entrepreneurial, results‑driven professional who combines strategic vision with hands‑on leadership to unlock growth, empower teams, and build a performance‑driven culture. Physical Requirements Must be able to remain in a stationary position at least 50% of the time and occasionally move around the office to access office machinery and stationary tools. Required to use hands to grasp, handle, or feel; reach with hands and arms. Hearing and visual acuity are also required. Must constantly operate a computer and other office productivity tools. May occasionally be required to lift or move up to 10 lb. by themselves. Notes Reasonable accommodations may be made to perform the essential functions. This job description describes the ideal candidate for this position and in no way implies any limits to a person’s desire to apply. To meet the needs of the company, employees may be assigned other duties, in addition to or in lieu of those described above. Any duties are subject to change at any time. This document does not create an employment contract, implied or otherwise, other than an “at‑will” relationship. This position offers an annual salary of $120,000 to $140,000 dependent upon experience. #J-18808-Ljbffr SupportFinity™