Assistant Community Manager, Omaha area property

Job Description

Job Description

**Sign On Bonus**

Position Summary

The Assistant Community Manager assists the Community Manager with the overall operation of the property. This position is also responsible for collecting and posting rent payments; managing resident delinquencies, evictions, and legal notices; and performing pre-close and closeout accounting processes.

Essential Duties & Responsibilities

? Maintains all accounts receivable including collecting rent, posting rent, making daily bank deposits, and maintaining balanced, accurate rent roll.

? Accurately and timely completes daily, weekly and monthly financial and leasing reports, including month-end pre-close, closeout, market surveys, and lease expiration matrix.

? Audits records and files to identify dates requiring administrative action, such as lease expiration dates, delinquent accounts, and unlawful detainers.

? Collects delinquent account balances from previous residents.

? Processes evictions, which includes processing all necessary paperwork, serving notices, and attending court hearings.

? Leases apartments as needed.

? Responsible for shopping competitive properties.

? Demonstrates social media activity and experience in managing and creating engaging content across various platforms.

? Inspects buildings and grounds to ensure safety and cleanliness, and alerts Maintenance to items that need to be repaired.

? Processes move-ins, move-outs, and lease renewals.

? Audits all new and current lease agreements and resident files for accuracy.

? Assists Community Manager with training staff on leasing, entering traffic into the computer, marketing, maintenance, and general office operations.

? Composes and prepares routine correspondence, rental notices, and other letters and memorandums.

? Assists the Community Manager in resident relations and problem resolution.

? Assists Community Manager with Timecard submission.

? Assists with resident retention, which may involve planning and organizing social events at the property.

? Assumes responsibility for the operations of the property in the absence of the Community Manager.

? Participates in Company-provided training such as fair housing, safety, non-discrimination, and harassment prevention.

Skills/Specialized Knowledge

? Ability to read, write, understand, and communicate in English.

? Ability to use a personal computer and has working knowledge of email, Microsoft Word, Excel and Entrata (or other on-site accounting software.)

? Ability to use general office equipment, such as telephone, fax machine, printer, copier, 10-key and key track system.

? Excellent customer service and interpersonal skills; ability to relate to others.

? Professional verbal and written communication skills.

? Strong organizational and time-management skills.

? Ability to perform basic to intermediate mathematical and accounting functions.

? Ability to read and comprehend financial statements, such as budgets, financial reports, accounting information, etc.

? Comprehension of federal fair housing laws and any applicable local housing provisions.

? Ability to multi-task.

? Ability to make quick and effective decisions.

? Ability to analyze and resolve problems.

? Ability to cope with and defuse situations involving angry or difficult people.

? Ability to close a sale.

? Ability to manage a team.

? Ability to train.

? Ability to set and meet goals.

? Ability to consistently meet deadlines.

? Ability to maintain flexibility and creativity in a variety of situations.

? Ability to maintain confidentiality.

? Ability to drive an automobile.

Required Licenses

? Current driver license and automobile insurance.

? Real estate license (if required by state).

? Other licenses and/or certifications as required by state law.

Other Requirements

? Must maintain professional appearance and comply with prescribed uniform policy.

? Ability to be at work on a regular and consistent basis; Overtime may be required for this position.

? Must be reachable at all times via phone or pager, except during approved time off.

? Ability to work weekends and non-traditional holidays.

? Must be available to work on-call or when needed due to staffing shortages.

? Some travel may be required.

Physical Demands

? Standing, walking, and/or sitting for extended periods of time.

? Frequent climbing, reaching, use of fingers, talking and hearing.

? Moderate pulling.

? Sustains substantially recurring movement to fingers, hands, wrists, legs, and feet.

? Pronounced visual acuity (near and far) and field of vision.

? Ability to judge distances and spatial relationships.

? Ability to identify and distinguish color.

? Ability to lift and/or move up to 50 pounds.

Mental Functions

? Ability to compare, copy, compute, compile, analyze, coordinate, synthesize, negotiate, communicate, and instruct.

? Ability to tolerate stressful situations.

? Ability to work under minimal to moderate supervision.

Work Environment

? Exposure to hot, cold, wet, humid, or windy conditions (temperatures may vary depending on the weather in the different regions).

? Exposure to noise, vibrations, atmospheric conditions, as well as working in confined or restricted spaces.

Hazards

? Potential exposure to communicable diseases through frequent contact with public.

? Possible exposure to short-tempered or aggressive people.

? Potential exposure to chemicals, electrical shock, heights, mechanical parts or machines, fire and radiation.

Monday-Friday, Days. Weekends and Holidays as needed.
Sign on bonus to be paid upon successful completion of probationary period.