Senior Revenue Cycle Partner [Remote]

Job Description

Join a fast-growing, AI-powered medical billing startup that’s redefining revenue cycle management for outpatient healthcare practices.

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We’re seeking a Senior Revenue Cycle Partner to serve as a trusted billing expert to outpatient practice owners. In this role, you’ll manage end-to-end billing operations and support front desk workflows for small healthcare practices while working hand-in-hand with our software engineering team to influence the direction of our AI technology.

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This position is perfect for someone with 5+ years of practice administration and revenue cycle experience in an outpatient setting in allied health (PT, OT, ST, dietitians).

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This is a rare opportunity to join a well-funded, early-stage startup at the forefront of AI-driven medical billing—where your contributions will directly shape the future of healthcare.

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What You'll Do

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• Act as the go-to revenue cycle partner for independent outpatient practice owners
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• Manage the full billing lifecycle: claims submission, follow-ups, denial resolution, patient statements, and payer communication
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• Support front desk and administrative functions, ensuring smooth operations and compliance with revenue cycle best practices.
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• Analyze performance metrics and provide strategic recommendations to improve collections and cash flow
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• Collaborate cross-functionally with engineers and product leaders to build and refine AI-enabled billing tools
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What We're Looking For

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We’re seeking a dedicated, detail-oriented professional with deep experience in healthcare billing and operations. The ideal candidate is a strong communicator, a natural coach, and a proactive team player who takes pride in their work and thrives in a fast-paced, remote environment.

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✅ Requirements

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• Location: Based in the United States
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• Schedule: Full-time (40 hours/week) with a consistent 8 hours per day schedule, sometime between 7:00 AM – 6:00 PM local time
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• Work Authorization: Must be authorized to work in the U.S.; no visa sponsorship available
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• Remote Readiness: Reliable remote work setup, including quiet workspace and internet
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✅ Experience

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• 5+ years in practice administration and revenue cycle management at an outpatient healthcare setting in allied health—PT, OT, ST, dietetics
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• Expertise in billing, with a strong understanding of claims, denials, and payer policies.
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• Experience overseeing front desk and administrative functions in an outpatient setting.
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✅ Skills & Traits

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• Relationship Builder: Easily connects with others; approachable, respectful, and professional
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• Skilled Communicator: Explains complex topics with clarity and precision—both in writing and verbally
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• Effective Facilitator: Runs purposeful meetings; sets clear agendas and keeps discussions focused
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• Influential Coach: Guides practice owners and admins with empathy and insight; helps shape behavior and drive decisions
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• Ownership Mentality: Takes responsibility for outcomes; goes above and beyond for customers and teammates
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• Detail-Oriented: Notices the small things; delivers work that’s thorough and accurate
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• Resilient & Reliable: Shows up consistently, stays engaged through challenges, and gets things done independently
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• Organized & Proactive: Prioritizes tasks, manages timelines, and stays on track across multiple responsibilities
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• Tech-Savvy: Comfortable using tools like EMRs, Slack, Zoom, and Front; adapts quickly to new systems and offers thoughtful feedback; interested in AI, has used ChatGPT or other AI tools
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• Coachable: Open to feedback and eager to grow; adjusts style to align with our team’s culture and expectations
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