Election Specialist I - Election Specialist II-160496
Adams County Colorado
The Clerk & Recorder's Office exists to support and educate our community through prioritizing trust, inclusion, accuracy and continuous improvement. The Department has elected to consider a range of experience for this vacancy. A candidates' qualifications will determine the level at which they are hired. Election Specialist I - $45,972.160 - $64,361.020 This role is an entry-level position in Elections. This position may assist in recruiting and maintaining temporary election workers, ballot processing areas including Agilis, Signature Verification, Ballot Prep and Health Care Facility (HCF) program and VSPC. Assists with Data entry including registering voters, updating voter records, performing voter record maintenance, and providing information regarding voting and voter registration. This position requires attention to detail, a professional demeanor, and the ability to maintain confidentiality. Election Specialist II - $48,730.490 - $68,222.680 This is a mid-level position that consistently meets or exceeds the expectations of an Election Specialist I. This position will demonstrate attention to detail, a professional demeanor, and the ability to maintain confidentiality. Providing information regarding voting and voter registration through phone and digital communication. Assists in voter merge, processing notices, mail, answering the phone, online communication as well as election-specific tasks surrounding UOCAVA and Health Care Facilities. Has the ability to use reference materials such as Title 1 or SOS rule to obtain information and properly apply that information. Election Specialist I – Responsibilities May assist with all aspects of the ballot processing programs. May assist with the Heath Care Facilities program. May assist with Voter Service and Polling Centers. Acquire and maintain technical working knowledge of relevant federal and state laws, Secretary of State rules, regulations, policies, standards, and/or procedures. Register eligible voters in Adams County. Process mail, voter correspondence, notices, and voter registration forms. Provide program support to manager in assigned area. Cross‑train on additional processes and technology to provide redundancy support for additional roles. Assist with office‑related tasks as necessary or as instructed. Maintain positive professional relationships with vendors and business partners. Maintain basic level of training, certification, and education relating to election administration. Provide assistance in other areas of the Clerk and Recorder's Office as needed. Perform other related duties as required. Election Specialist II – Responsibilities Register eligible voters in Adams County. Process mail, voter correspondence, notices, and voter registration forms. Complete monthly list maintenance. Maintain confidentiality of personally identifiable information within protected documents per Colorado statute. Utilize knowledge of election regulations and procedures or refer to statutes to disseminate information. Interpret broad policies to fit specific problems. Provide outstanding customer service in person, over the phone, and online communication. Create, revise, and maintain standard operating procedures. Provide program support to manager in assigned area. Assist in the training of new Election Specialist I and temporary staff. Complete Secretary of State required training; assist with voter merge. Process and maintain UOCAVA registrations. Assist with Health Care Facility program. Provide assistance in other areas of the Clerk and Recorder's Office as needed. Cross‑train on additional processes and technology to provide redundancy support for additional roles. Perform other duties as required. Election Specialist I – Qualifications General knowledge of election administration processes and procedures. Knowledge of data entry and ability to accurately meet data entry standards. Basic computer skills, including Excel, Word, Outlook, etc. Ability to easily adapt to changing work environment. Ability to become a Colorado Certified Election Official through the Secretary of State’s office within one (1) year and fulfill continuing education requirements to maintain certification. Ability to learn SCORE and understand additional technology that assists in the election process. Demonstrates professionalism in handling angry or upset individuals on the telephone, in person, or through digital communication. Ability to perform strenuous work such as loading, unloading, and lifting heavy objects. Ability to prepare a variety of routine correspondence, forms, and reports. Ability to work extended hours, as needed, during election cycles (greater than 40 hours/week). Understand urgency and set priorities appropriately. Ability to meet all statutory and workflow deadlines to successfully complete elections. Successfully handle multiple demands with short time frames. Set goals and manage time efficiently. Ability to understand and follow oral and written instructions. Ability to communicate clearly and concisely, both orally and in writing. Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work. Ability to exercise attention to detail in performing assigned tasks. Ability to exercise tact and discretion in handling confidential information. Model Clerk and Recorder Purpose, Norms, and Values. Work. Election Specialist II – Qualifications Advanced knowledge of data entry and ability to accurately meet data entry standards. Knowledge of interpersonal communication skills and ability to establish effective working relationships with county staff, officials, and the general public. Knowledge of or ability to learn Federal Election Laws, Colorado Revised Statutes, Secretary of State Rules, best practices, and local government laws and other regulations affecting elections. Ensure election process security, integrity, and compliance within federal election laws as well as state election laws and rules. Fulfill continuing education requirements to maintain Colorado Election Official Certification. Understand and model Adams County Norms and Values. General knowledge of local government organization and office locations. Ability to operate standard office equipment such as copiers, printers, scanners, telephone systems, and Windows‑based personal computers. Knowledge of Clerk and Recorder's policies and procedures. Ability to work in a deadline‑driven environment. Ability to work with other government offices, entities, and political parties. Demonstrate professionalism in handling angry or upset individuals on the telephone, in person, or through digital communication with minimal support. Ability to work extended hours as needed during the election cycle, including weekends and holidays. Ability to communicate clearly and concisely, both orally and in writing. Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work. Election Specialist I – Experience, Education, Training, License or Certificate, Background Check, Other Experience: One (1) year of job experience that includes general clerical work and customer service is required; experience in data entry and computer operations is preferred, but not required. Education and Training: High school diploma or GED equivalent. License or Certificate: Ability to become deputized; possession of, or the ability to obtain, a valid Colorado Driver's License, state‑mandated auto insurance, and own transportation are required. Background Check: Must pass a criminal background check. Other: Must be registered to vote in Colorado. Election Specialist II – Experience, Education, Training, License or Certificate, Background Check, Other Experience: Minimum of one (1) year of experience as an Election Specialist I or with election processes; minimum of two (2) years of job experience that includes general clerical work and customer service is required. License or Certificate: Ability to become deputized; reliable transportation required; must be a Colorado Certified Election Official or have the ability to obtain within 1 year of hire; voter registration: must be registered to vote in Colorado. Background Check: Must pass a criminal background check annually; an MVR background check will be run before hiring if you may have to drive a county vehicle. Special Requirements Essential duties require the following physical abilities and work environment: Ability to stoop, stand, sit for extended periods, and reach overhead and push, pull or handle objects weighing 25 pounds or less. Work is performed primarily in an office environment. Work atmosphere may be noisy and hectic due to contact with the general public in person and on the telephone. #J-18808-Ljbffr Adams County Colorado
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