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Guest Service Agent | HOTEL DU PONT | Wilmington, DE

PM Hotel Group

Wilmington, DE

Guest Service Agent | HOTEL DU PONT | Wilmington, DE

Job Category: Front Desk Requisition Number: GUEST018264

Posted: May 18, 2026

Full-Time

On-site

HOTEL DU PONT Wilmington Wilmington, DE 19801, USA

Description

What You'll Do

Greet and assist guests throughout arrival and departure

Provide information on hotel services and local attractions

Handle guest requests and resolve issues professionally

Process payments, verify reservations, and maintain accuracy

Coordinate with other departments to ensure smooth service

Promote amenities to enhance the guest stay

Who You Are

Warm, polished, and passionate about hospitality

Detail-oriented with strong communication skills

Able to multitask in a fast-paced setting

Front desk experience preferred; Opera a plus

Flexible with shifts, including weekends and holidays

Why You're Here

You understand the power of first impressions and take pride in delivering exceptional service. At HOTEL DU PONT, you help create experiences guests remember long after their stay.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

PM Hotel Group
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Vacancy posted 3 days ago
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