Behavioral Health Responder- Clinical Manager

Overview The Manager of the Community Behavioral Health Responder Program leads the development, implementation, and ongoing management of a co‑responder model that provides direct mental health and crisis response services to the University of Denver community, its affiliates, and surrounding community members. The role shapes the program’s vision, operational framework, and clinical standards. Position Summary The Program Manager establishes and refines program policies, procedures, and best practices, ensuring alignment with campus safety priorities and behavioral health standards. Working under the guidance of the Chief of Campus Safety, the role provides strategic direction, oversees program operations, and serves as the primary clinical authority for the co‑responder program. The Manager also functions as a specialized clinician, offering mental health consultation and serving as a liaison for Campus Safety internally and with university and community partners. The position includes an active field response component, responding to mental health‑related calls, performing assessments, crisis intervention, safety planning, and facilitating follow‑up care coordination. Responses occur alongside Campus Safety Officers in a co‑responder capacity or through phone‑based consultation via the Campus Safety Communications Center. Essential Functions Develop standard operating procedures for the behavioral health response program. Develop key relationships and partnerships across the University of Denver campus. Coordinate appropriate staffing for program operations. Regularly evaluate program operations and provide recommendations for strategic planning. Provide direct supervision to all clinical staff and clinical student interns. Maintain accurate and timely confidential documentation. Provide in‑person and/or telehealth crisis outreach, crisis de‑escalation, clinical risk assessment, and level‑of‑care assessments when indicated to the DU community, its affiliates, and local community members. Provide follow‑up outreach and resources to individuals who received contact from the Behavioral Health Response program. Serve on the DU CARE team and provide consultation on individuals of concern. Facilitate critical incident debriefs for Department of Campus Safety staff or other DU divisions upon request. Provide formal trainings to the Department of Campus Safety and the DU community on de‑escalation, crisis intervention and other relevant behavioral health topics. Coordinate with victim advocates from law enforcement agencies as necessary. Develop effective relationships with external community mental health co‑responders to increase collaboration and partnership with neighboring law enforcement agencies. Consult on campus‑wide messaging in conjunction with DU Campus Safety and act as subject‑matter expert in mental health matters for stakeholders. Attend training classes as directed. Knowledge, Skills, and Abilities Engage with the University’s students, staff, and faculty on personal and public safety topics. Partner with staff and faculty to establish and nurture relationships with university/community groups and local organizations. Coordinate with the Campus Safety Advisory Board. Exercise sound judgment to address and resolve minor to moderate conflicts or issues when they occur. Attend weekly meetings, maintain awareness of other university departments, community health providers, services, hospitals, and other resources. Engage in training of DU Campus Safety officers or other department personnel in areas related to mental health as needed. Report to Chief of Campus Safety. Required Qualifications Independent clinical licensure in the state of Colorado (LCSW, LPC, LMFT, or Licensed Psychologist). Master’s in counseling, psychology, social work, or other related fields from an accredited program. Experience supervising a team. Experience in crisis intervention and suicide prevention. Knowledge of HIPAA compliance, 42 CFR Part 2, relevant behavioral health statutes, and confidentiality regulations. Valid driver’s license. Ability to work long periods of time in variable indoor and outdoor conditions. Willingness to work nights, weekends, or holidays as needed. Ability to make impactful, independent decisions without direct supervisory oversight. Maintain and complete P1 Aid, CPR, Narcan, and tourniquet training and professional certifications in personal defense required of CAPS clinicians. Preferred Qualifications Licensed Addictions Counselor (LAC). Approved Clinical Supervisor (ACS). Experience leading a campus‑based co‑responder program. Experience in grant‑writing. Experience in data analytics and program evaluation. Working Environment Standard office environment. Unexpected interruptions occur often and stress level is moderate to high. Noise level is quiet to moderate. Physical Activities Ability to work in front of a computer for extended periods of time. Occasionally required to move about the office/campus. Work Schedule Monday – Friday, 8:00 a.m. – 4:30 p.m. Salary Grade 13 – $90,000 to $95,000 annually. Benefits Medical, dental, retirement, paid time off, tuition benefit, and ECO pass. Equal Opportunity Employment The University of Denver is a private institution that is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including sex characteristics, sexual orientation, gender identity, and gender expression), marital, family, or parental status, pregnancy or related conditions, national origin, disability, or status as a protected veteran. The University of Denver does not discriminate and prohibits discrimination on the basis of race, color, national origin, ancestry, age, religion, creed, disability, sex (including sex stereotypes, sex characteristics, sexual orientation, gender identity, and gender expression), marital family, and parental status, pregnancy, genetic information, military enlistment, or veteran status, and any other class of individuals protected from discrimination under federal, state, or local law. All offers of employment are contingent upon satisfactory completion of a criminal history background check. #J-18808-Ljbffr Inside Higher Ed