AI Solution Business Analyst - Remote

Req ID: 367045

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a AI Solution Business Analyst - Remote to join our team in United States (US).

Solution Business Analyst - Healthcare

Role Summary

We are seeking an experienced Solution Business Analyst (SBA) with deep Healthcare domain expertise and hands-on experience in AI-driven and Agentic solutions . The ideal candidate will act as a strategic bridge between business stakeholders, clinical users, engineering teams, and data science teams , translating healthcare problems into scalable AI-powered solutions.

The role focuses on designing and delivering AI Agent-based healthcare solutions such as intelligent virtual agents, clinical decision support, care coordination assistants, patient engagement bots, automation for claims and revenue cycle management, and operational optimization.

Key Responsibilities

Business & Domain Analysis

• Engage with healthcare stakeholders (providers, payers, life sciences, operations, compliance, IT) to understand business needs, workflows, and pain points.

• Analyze as-is and to-be healthcare workflows , including clinical, administrative, operational, and financial processes.

• Identify opportunities where AI Agentic systems can improve outcomes, reduce costs, or enhance efficiency.

AI Solution Design & Requirements

• Define business, functional, and non-functional requirements for AI-powered and agent-based solutions.

• Collaborate with AI/ML, data engineering, and solution architecture teams to design:

• Autonomous or semi-autonomous AI agents

• Multi-agent workflows

• Human-in-the-loop systems

• Translate requirements into:

• User stories / epics

• Process flows

• Decision logic

• Agent orchestration diagrams

Healthcare AI Use Cases

• Support AI solutions across healthcare use cases such as:

• Patient engagement & virtual health assistants

• Clinical decision support systems (CDSS)

• Care management & population health

• Claims automation & prior authorization

• Revenue cycle management

• Clinical documentation & EHR automation

• Ensure solutions align with clinical safety, quality, and usability standards .

Data, Compliance & Governance

• Work with data teams to define data requirements , sources (EHR, HL7/FHIR, claims, IoT, labs), and quality metrics.

• Ensure AI solutions comply with healthcare regulations and standards including:

• HIPAA

• GDPR (where applicable)

• HL7 / FHIR

• Clinical governance and audit requirements

• Assist in defining explainability, auditability, and bias mitigation requirements for AI agents.

Stakeholder & Delivery Management

• Serve as a trusted advisor to clients and internal stakeholders.

• Facilitate workshops, requirement sessions, and solution walkthroughs.

• Support Agile delivery by participating in:

• Sprint planning

• Backlog grooming

• UAT coordination

• Assist with solution documentation, demos, and go-live support.

Required Skills & Experience

Core Experience

• 6+ years of experience as a Business Analyst / Solution Analyst in the Healthcare domain .

• Strong understanding of healthcare ecosystems (providers, payers, life sciences, EHR systems).

• Hands-on experience working on AI, ML, NLP, or automation-driven solutions .

AI & Agentic Knowledge

• Understanding of:

• AI Agents and Agentic workflows

• LLM-based solutions (chatbots, copilots, virtual assistants)

• Human-in-the-loop AI systems

• Ability to translate business needs into AI agent behaviors, prompts, and workflows .

• Familiarity with AI risks, ethics, and governance in healthcare.

Technical & Analytical Skills

• Experience with:

• Requirement modeling (BPMN, UML)

• User stories and acceptance criteria

• API-based and data-driven architectures

• Working knowledge of:

• EHR systems (Epic, Cerner, etc.)

• HL7, FHIR standards

• Cloud-based AI platforms (Azure, AWS, GCP - preferred)

Soft Skills

• Excellent stakeholder management and communication skills.

• Ability to explain complex AI concepts to non-technical and clinical users.

• Strong problem-solving and critical thinking mindset.

• Collaborative and adaptable in fast-paced, innovation-driven environments.

Preferred Qualifications

• Experience delivering AI products or agent-based platforms in healthcare.

• Exposure to GenAI, LLM orchestration frameworks, or autonomous agents .

• Bachelor's degree in Healthcare, IT, Engineering, or related field (Master's preferred).

• Certifications such as:

• CBAP / CCBA

• Healthcare IT certifications

• Agile / Scrum BA certification

Must reside in the US

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $90,146.00-$125,204.00. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.

This position may also be eligible for incentive compensation based on individual and/or company performance.?

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life?and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

Pay Transparency: Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $90,146 - $208,672. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .

NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here ( . If you'd like more information on your EEO rights under the law, please click here ( . For Pay Transparency information, please click here ( .

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