Data Center Operations / IT Support Engineer

$25 per hour

Temporary

Kforce has a client that is seeking a Data Center Operations/IT Support Engineer in New York, NY. Summary: We are seeking a skilled and customer-focused Data Center Operations/IT Support Engineer to provide technical support, manage data center operations, and maintain IT infrastructure. This role is responsible for hardware installations, troubleshooting, asset management, system monitoring, and end-user support in a fast-paced environment. Key Responsibilities:

Install, configure, and maintain servers, network devices, and related hardware
Monitor data center systems, infrastructure, and communications utilities
Provide technical support for desktops, laptops, printers, scanners, and peripheral devices
Troubleshoot hardware, software, connectivity, and network issues
Perform imaging, deployment, upgrades, and maintenance of IT equipment
Manage hardware inventory, asset tracking, and equipment lifecycle processes
Document incidents, service requests, and support activities through ticketing systems
Coordinate equipment shipping, receiving, and disposal activities
Support backup processes and data center operational procedures
Escalate complex issues to appropriate support teams and vendors as needed
Maintain accurate technical documentation and inventory records
Assist with other technology and operational initiatives as assigned
Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent combination of education and experience
3-5+ years of experience supporting IT infrastructure, data center operations, desktop support, or related technologies
Experience with Windows operating systems and Microsoft Office applications
Experience supporting large-scale enterprise environments
Experience with server installation, rack-and-stack activities, and cable management
Knowledge of enterprise systems, network infrastructure, or mainframe environments
Familiarity with ticketing systems, asset management, and hardware deployments
Familiarity with ServiceNow or similar IT Service Management (ITSM) tools
Strong troubleshooting, communication, and customer service skills
Ability to prioritize multiple tasks and work effectively in a team environment

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Vacancy posted 2 days ago

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