IT Service Desk Team Lead
Sonora Quest Laboratories
Sonora Quest Laboratories is seeking a PSD Team Lead to guide a technical support team delivering high-quality software and IT services. You will coordinate daily operations, oversee incident and request handling, and ensure timely resolution of complex technical issues. Partner with cross-functional teams to improve processes, implement best practices, and support key projects. Mentor and develop team members, track performance metrics, and promote a collaborative, innovative culture. This role offers growth opportunities, exposure to cutting-edge solutions, and the chance to shape service excellence for diverse business clients.
Vacancy posted 3 days ago
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