Customer Retention Specialist - State Farm Agent Team Member
$17 - $25 per hourAndre Hale
We're Hiring!
We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our team is comprised of results-oriented individuals that are serious about their development.
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, and Renters Insurance.
- Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
- Our agency has received awards including: Ambassador Travel and Legion of Honor
- Additional languages spoken: Spanish
Customer Retention Specialist
Seeking a Customer Retention Specialist to support ongoing customer relationships and contribute to office growth. This position focuses on outreach, policy renewals, and relationship maintenance.
Why work with us? At Andre Hale Insurance, you'll be part of a team that helps clients feel confident and protected. We value high-quality service, strong communication, and continuous improvement. You'll receive the support and training you need to succeed, and you'll work in an environment where effort, growth, and teamwork are recognized.
Responsibilities
- Communicate with existing customers regarding renewals and coverage options.
- Review accounts and assist with updates or changes as needed.
- Identify opportunities to enhance customer satisfaction and engagement.
- Maintain accurate records and documentation of interactions.
- Collaborate with team members to meet retention and outreach objectives.
Qualifications
- Strong interpersonal and problem-solving abilities.
- Effective communication and listening skills.
- Detail-oriented with a focus on customer experience.
- Previous experience in customer service or account management preferred.
- Must be able to obtain applicable state insurance licenses.
Compensation: $17.00 - $25.00 per hour
Vacancy posted 20 hours ago
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