Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member Posted Jan 16 | Full‑time | Newport News, VA | State Farm Agent We are seeking a customer‑focused team member to provide exceptional service and support for our agency. Benefits Simple IRA Licensing paid by agency Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development Role Description As a Customer Relations Representative – State Farm Agent Team Member with AJ Fraley – State Farm Agent, you will generate exceptional customer experiences, resolve inquiries, coordinate with agency team members, and anticipate community needs. Responsibilities Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. Qualifications Communication and problem‑solving skills. Experience in customer service preferred. Ability to handle high‑stress situations calmly. Compensation: $40,000.00 – $50,000.00 per year State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. #J-18808-Ljbffr