Enrollment Coach

Salary: $22.25 - $27.47 Hourly
Location : Laredo College, Laredo, TX 78040
Job Type: Full Time
Job Number: 00864
Division: Enrollment Management
Department: Office of Recruitment and Dual Enrollment
Opening Date: 07/17/2026
Closing Date: 7/31/2026 11:59 PM Central
Pay Grade: 209


Duties and Responsibilities
Essential Duties and Responsibilities

To connect, engage and enroll prospective students to Laredo College. Enrollment Specialists work with prospective students and others involved in the college selection process and collaborate with many colleagues to facilitate aspects of the recruitment and enrollment process. They work with various computer systems and business process guides, and they represent Laredo College in a customer service capacity in the office and in on- and off-campus recruitment events, visits, and tours. Enrollment Specialists perform various functions to develop meaningful relationships with prospective students and to aid prospective students in applying, finding their "fit", visiting, learning admission, and enrolling at Laredo College.

Characteristic Duties and Responsibilities

1. Assists in the development, coordination, and implementation of recruitment activities for Laredo College that include and extend beyond secondary education. Works independently and collaboratively to meet enrollment goals, with focused efforts on exemplary customer service, use of technology and systems, teamwork, accuracy, and efficiency.
2. Provides educational advisement services for students which may include TSI test score interpretation, course placement, course recommendations, and course scheduling.
3. Create and facilitate presentations to students and parents at local high schools and the community at large.
4. Participates in events that support the College's recruitment efforts marketing, development efforts, and goals.
5. Understand, explain, assist, and guide potential students through the process of general admission.
6. Understand and explain college and State mandated placement testing requirements for TSI college readiness compliance.
7. Manages prospective students' admission and financial aid records.
8. Works diligently and collaboratively with high school counselors and administrators to provide higher education services to high school students that include but are not limited to assistance with admissions, financial aid, early enrollment, and dual credit enrollment.
9. Compiles and utilizes data that supports communication with students and aids in the development and implementation of student recruitment policies and procedures.
10. Assists in the development and implementation of assessment instruments for the evaluation and improvement of student recruitment, advising, and retention.
11. Implements recruitment activities such as campus trips, presentations, resource tables, application workshops, and designated area projects to attract prospective students and applicants.
12. Advises and assists students in solving their financial problems through scholarships, grants, employment, and financial counseling.
13. Conduct advising sessions in a variety of platforms, including but not limited to, live (one-to-one/group), email, phone, and virtual.
14. Travel to multiple counties including but not limited to Zapata County, Webb County, Jim Hogg County.
15. Demonstrates sensitivity in working with personal/confidential records and information, adhering to FERPA and other related practices and policies.
16. Understands and uses the student information system and other software and databases, according to applicable practices and guidelines shared in training and documentation and stays current with practices, to facilitate the following: contact/communication, tracking activities, and document/data tracking, record updates, application movement, evaluations, decision-rendering, communications, recruitment efforts, event and tour support, status/progress reporting and monitoring, and more.
17. Communicates effectively and accurately via email, telephone, and in person with prospective students, parents, counselors, high schools, and college representatives involved in the college selection process, in order to effectively and accurately convey information about Laredo College, the application process, on and off campus visits and events, and when applicable, a student's scenario. This involves proactive communication and responding to calls, emails, and walk-ins.
18. Assumes additional responsibilities and performs other related duties and/or projects as needed or assigned.

Qualifications/Certifications/Licenses/Skills
NOTICE: Required Documents To be considered for this position, you are required to upload your unofficial transcript and Valid Driver's License. If recommended for this position an official transcript(s) will be required. If a license or certificate is required for this position, upload proof of your current license/certificate.

Required:

• Baccalaureate degree
• One year of employment experience in either education, non-profit, or customer service in a business setting
• Valid driver's license and vehicle insurance.

Preferred:

• Educational background in social behavioral sciences, communications, business, and or a closely related field
• Preferred experience in recruitment, admissions, career advising, assessment-TSI, and financial aid at a secondary or higher educational level.

Knowledge, Skills and Abilities

• Enthusiastic, positive, self-starter, and detail-oriented with strong oral/written communication, interpersonal and marketing skills.
• Strong analytic and decision-making skills; able to respond quickly to unfamiliar situations; above average problem solver and critical thinker.
• Excellent organizational and time-management skills; must be able to effectively organize and maintain large volumes of records. Strong project management skills.
• Ability to initiate professional contact with people to establish rapport.
• Must maintain a strong work ethic with excellent follow-through.
• Self-motivated and able to function independently without extensive direct supervision.
• Detailed-oriented with a focus on achieving optimum results while maintaining high ethical standards and attention to compliance with college policies, mission, and core values.
• Interpret questions, identify problems, read reference manuals, and identify actionable insights from ambiguous and sometimes limited information to propose solutions and process improvements.
• Perform data entry and word processing with speed and accuracy without immediate and constant supervision.
• Knowledge and expertise in student technical support skills, i.e., retrieving reports, correspondence operations, and communication products.
• Ability to multi-task, function under pressure, work independently, accept responsibility with limited supervision, manage multiple tasks to completion, and work with frequent interruptions as part of a team environment.
• Willingness to lead through positive influence and take ownership and accountability for actions and decisions.
• Anticipate needs and create a welcoming, diverse, and inclusive environment.
• Highly skilled in the use of Microsoft Office programs. Knowledge of and/or ability to learn Ellucian Banner administrative computing system, Customer Relationship Management (CRM) system, Centralized Application Service (CAS), and ARGOS reporting system, or other similar systems.
• Knowledge of the enrollment process, ie. admissions applications, admissions criteria, recruitment in a college setting, financial aid, college advising, and registration.

Additional Information
Introductory Review Period All hires are subject to a 90 day introductory review period.

Supervision Exercised

Student Mentors
Supervision Received
Vice President of Student Success and Enrollment, Director of Recruitment and Dual Enrollment, and Associate Vice President of Enrollment Management. On occasion may receive direction from the College President and Assistant/Associate Director of Recruitment and Dual Enrollment. Physical Requirements

While performing the duties of this job, the employee is regularly required to sit.


The employee is occasionally required to stand, walk, stoop, kneel, or crouch.


The employee must occasionally lift and/or move items weighing up to 50 pounds.


Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

Work is performed in a standard office environment.


Work inside a well-lighted and air-conditioned area most of the time.


The noise level in the work environment is usually quiet to moderate.

Safety

Required to work safely and follow safety rules.


Report unsafe working conditions and behavior.


Take reasonable and prudent actions to prevent others from engaging in unsafe practices.

Special Conditions

Immediate supervisor may assign other duties.


May be required to work outside regular working hours, as needed.


May be required to work at a different college work site or campus as needed.

EEO Statement

In compliance with Title VI of the Civil Rights Act of 1964, Executive Order 11246 and Title IX of the Education Amendments of 1972 and Section 504 of the Rehabilitation Act of 1973, Laredo College is open to all persons regardless of race, color, religion, sex, age, marital status, disability, or national origin who are otherwise eligible for admission as students. Furthermore, Laredo College is an Equal Opportunity Employer and no applicant or employee will be discriminated against because of race, color, religion, sex, age, marital status, disability or national origin. This institution will not enter knowingly into any contractual agreement for services or supplies with any firm failing to follow fair employment practices.


Foreign Degrees

Foreign degrees require an evaluation for United States equivalency from an approved stated education agency or having membership with the National Association of Credential Evaluation Services (NACES). Transcripts issued outside the United States of America require a course-by-course analysis with an equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached to your online application at the time of applying. For your convenience, we have provided the following links to assist you in complying with this requirement. However, you may use any other certified transcript evaluation service.

Disclaimer

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. LC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by LC as its discretion to enable individuals with disabilities to perform the essential functions.
Laredo College offers a comprehensive benefit package.
01


Laredo College requires a background check for all positions which means a Criminal Background Check andreferences are required. Are you willing to have such checks conducted in order to be considered for employment?

• Yes
• No

02


Do you have the required education as stated in the job description?

• Yes
• No

03


Do you have the required experience as per the job description?

• Yes
• No

04


Do you meet the qualifications as stated in the job description?

• Yes
• No

05


Do you have a valid State Driver's License?

• Yes
• No

Required Question