Restaurant Manager

Restaurant Manager

Villagio Hospitality Group, the team behind iconic dining destinations such as The Black Sheep Restaurant, Trattoria Villagio, Proof Kitchen+Bar and 2 Silos Brewing Co., is seeking an experienced and dynamic Restaurant Manager to oversee daily operations, ensure exceptional guest experiences, and drive overall business success. The ideal candidate will be a hands-on leader with a passion for hospitality, a keen eye for detail, and the ability to manage all aspects of restaurant operations efficiently.

PRIMARY RESPONSIBILITIES:

• Oversee all front-of-house and back-of-house restaurant operations to ensure smooth daily service.
• Lead, train, and manage staff, fostering a positive work environment and ensuring excellent customer service.
• Monitor restaurant financials, including budgeting, cost control, and profitability analysis.
• Ensure compliance with health and safety regulations, food handling policies, and company standards.
• Develop and implement strategies to enhance guest satisfaction and retention.
• Collaborate with the culinary team to ensure menu consistency, quality, and innovation.
• Handle guest feedback and resolve any service-related issues promptly.
• Maintain restaurant cleanliness, ambiance, and overall presentation.
• Coordinate with vendors, suppliers, and inventory management to ensure cost efficiency.
• Plan and execute promotional events, seasonal offerings, and special dining experiences.

REQUIREMENTS:

• Strong leadership, team-building, and communication skills.
• Knowledge of restaurant operations, financial management, and cost control.
• Ability to multitask and thrive in a fast-paced, guest-focused environment.
• Familiarity with POS systems and restaurant management software.
• Passion for food, beverages, and providing an outstanding dining experience.

EDUCATION/TRAINING/EXPERIENCE:

• Proven experience as a Restaurant Manager or similar leadership role in a high-volume restaurant.
• Preferred certifications include ServSafe and state/local licensing requirements.
• Knowledge of all applicable federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with HACCP standards.

PHYSICAL DEMANDS:

• Ability to work weekends and holidays and a varied schedule.
• Position requires prolonged standing, bending, stooping, twisting, lifting products and supplies weighing 45 pounds, and repetitive hand and wrist motion.
• Ability to perform all functions at the restaurant level, including delivery when needed.

BENEFITS WE OFFER:

• Competitive pay based on experience.
• 401(k) with employer matching.
• Health, Dental, and Vision Insurance.
• Paid time off and employee discounts.
• Tuition Reimbursement.
• A collaborative and supportive work environment with room for professional growth.

Villagio Hospitality Group is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.