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Head of Customer Experience & Strategy

Sonora Quest

Sonora Quest in Phoenix, Arizona is seeking a leader for customer experience strategy in the Commercial Admin-Ref Lab department. This role requires a blend of analytical and operational expertise to ensure high-quality customer interactions and drive satisfaction. Candidates must have a Bachelor's degree and significant experience in customer experience and team leadership. Sonora Quest offers competitive pay and benefits, including opportunities for incentives. Join us in providing a world-class customer experience. #J-18808-Ljbffr Sonora Quest

Vacancy posted 1 day ago
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