Help Desk Specialist
The EDH Global
Overview This Help Desk Specialist will provide IT support to the enterprise customers. The IT Specialist is responsible for remote and on-site assistance; troubleshooting, resolving and/or escalating requests for resolution. This Help Desk Specialist must become familiar with proprietary applications, Microsoft Office 2016/o365 and Windows 10 platform. Also, the Help Desk Specialist will be responsible for imaging desktops/laptops. Additionally, the applicant will be required to inventory, configure and deploy telecom devices, desktop computers, laptop computers and tablets. The applicant must have enterprise level experience, excellent written, verbal and inter-personal communication skills, amazing telephone etiquette and a focus on providing outstanding customer service. Responsibilities Provide OPTIMAL customer support to all end-users to include top level senior executives and colleagues. Process customer requests from phone/email, etc.; update inventory records for all desktop/laptop/tablet/mobile device transactions. Configure, image, deploy tablets/laptops/desktops/mobile phones/peripherals on the Windows 7 or Windows 10 platform. Execute account management support to end-users via Active Directory and other OCFO applications; monitor system performance. Document all work/hardware/software transactions by creating/tracking/resolving or escalating tickets per defined SLAs. Offer IT support by analyzing issues with infrastructure, network, desktops, peripherals, laptops, tablets and minor server problems. Work independently and with team; convey technical information to non-technical customers. Must be able to lift/carry 40 pounds; travel to offsite locations and complete other duties as assigned. Qualifications Familiarity with proprietary applications, Microsoft Office 2016/o365 and Windows 10 Experience imaging desktops/laptops Inventory, configuration and deployment of telecom devices, desktop computers, laptops and tablets Enterprise-level experience Excellent written, verbal and inter-personal communication skills Amazing telephone etiquette and a focus on providing outstanding customer service #J-18808-Ljbffr The EDH Global
$36 - $40 per hour
..., where your contributions are recognized, and your potential is realized. Role Overview We are seeking a highly skilled IT Help Desk Specialist with a strong background in aerospace manufacturing IT environments and proven knowledge of CMMC (Cybersecurity Maturity Model...SuggestedHourly payPermanent employmentFull timeContract workWork at officeMonday to FridayCanopy Aerospace & Defense
Florida, NY1 day ago- Jackson Lewis P.C. is seeking a Service Desk professional located in the Town of Florida, New York. The ideal candidate will have at least two years of experience in a service desk environment, with strong knowledge of MS Windows operating systems and Microsoft Office...SuggestedWork experience placementWork at office
- ...Patrick Space Force Base, Florida, United States The Help Desk Specialist will provide critical front-line support ensuring the resolution of technical issues in a timely manner. This role will involve troubleshooting a wide range of hardware, software, and networking...Suggested
Handshakeinheels
Florida, NY2 days ago - Stefanini is a global IT services company with over 88 offices in 39 countries across the Americas, Europe, Africa, Australia, and Asia in 35 languages. Since 1987, Stefanini has been providing offshore, onshore, and nearshore IT services, including application development...Suggested
- A local government office in the Town of Florida, NY, is seeking a dedicated customer service representative to handle inbound calls and assist with permit applications. The role involves answering queries, navigating the online permitting portal, and supporting a high ...SuggestedWork at officeLocal area
$52.9k - $108k
...performance. You will be providing Tier I and II support for Help Desk tickets from team members and mission partners within the response... ...will close within 90 days from the Posting Date. Help Desk Specialist The Opportunity: Are you a dedicated, adaptable professional passionate...Full timeContract workPart timeWork at officeLocal areaRemote work- ...II technical support in an around-the-clock environment, including after-hours support on holidays and weekends Manage and resolve Help Desk tickets in a fast-paced setting, adhering to Service Level Agreement (SLA) guidelines Monitor and address incidents reported by...Shift workWeekend work
- One of our clients located in Hialeah, FL is searching for a Help Desk Specialist. The Help Desk Specialist will be r esponsible for providing technical assistance and support related to personal workstations (desktops and laptops) and the productivity software installed...Work at officeLocal area
- ...requisition id: JR-102393**City/State**Doral, FL**Work Shift**First (Days)**Overview:**# Sentara is hiring an IT Technical Support Specialist!This position is onsite.**Location:****Sentara Health Plan AvMed Miami**3470 NW 82nd AveIT Office: Suite 1100Doral , FL 33122# **...Temporary workWork at officeRemote workShift work
- SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life...Permanent employmentRemote workAll shiftsFlexible hoursWeekend work
InvestedintheMission
Florida, NY1 day ago $46.4k - $54.6k
...Maintains the highest standard of professionalism, integrity, and confidentiality. Responsible for front-line phone, email, and service desk support ticket requests for phone, network, workstations, software, and other systems. Assists with hardware lifecycle activities,...Full timeTemporary workApprenticeshipLocal areaRemote workRelocationRelocation packageMonday to FridayViziRecruiter
Florida, NY12 hours ago$250k
...a back-office function — it's on the front line of everything from live event production to executive operations. The Role As our Help Desk Technician III, you are the senior escalation point on the support team — the person who owns the problems nobody else could solve...Full timeWork at officeGrant Cardone Enterprises
Florida, NY12 hours ago- ...priorities Company Description At Control Southern, we believe that if you live with integrity, success will follow. Control Southern helps manufacturing plants in the Southeast run better, faster and smarter through automation and customized valve solutions. We offer on-...Local areaImmediate startRemote work
6AM City
Florida, NY1 day ago - ...Leesburg winner (Business Management Consultant category). BENEFITS Zenius Corporation is an employee-oriented company. Join us now and help us grow! paid holidays and paid time off medical insurance including health, vision, dental insurance 401K matching Flexible...Full timeLocal areaFlexible hours
- ...Cryptologic Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and... ...and track adversary activity, and help protect Navy networks and critical systems... ...operations and watch floors; mix of help desk and user support, network and systems...ApprenticeshipWorldwideShift work
US Navy
Florida, NY1 day ago - ...opportunities are posted here as they become available. IT Support Specialist (Onsite - Auburndale, FL) The IT Support Specialist is the... ...Bottling Plant and Warehouse. This role owns the inbound help desk queue and handles day-to-day support for Windows 11, Microsoft...Work at officeVisa sponsorshipFlexible hours
Florida Caribbean Distilleries
Florida, NY2 days ago - ...Senior IT Support Specialist. Location: Onsite/Hybrid (Broward County FL). Work Type: Full Type... ...and operational activities, and help ensure technology resources remain reliable... ...maintenance activities. Coordinate with help desk, field support, network, infrastructure,...Local areaRemote workFlexible hours
Zenius
Florida, NY1 day ago - ...Jobtailor is seeking a first-level IT Help Desk professional in New York to support hospital staff, clinicians, and departments. You will ensure uninterrupted computer systems, applications, and network resources, and promptly resolve issues in a fast-paced healthcare...Work at office
Jobtailor
Florida, NY3 days ago - Job Summary Analyze science, engineering, business, and other data processing problems for application to electronic data processing systems. The Business Systems Analyst is responsible for analyzing user requirements, procedures, and problems to automate or improve existing...Contract work
$25 - $30 per hour
...detecting equipment issues. Prolonged Sitting: Maintaining posture at a desk or workstation for extended periods. Driving: Traveling between... ...Solutions for a variety of devices. Our professional “Nerds” can help fix your Apple, Android, or Microsoft product, from cracked...Hourly payWork at officeImmediate startRemote workNerdsToGo Bellevue WA
Florida, NY4 days ago$98.09k - $156.95k
Job Description Identify business requirements and solutions related to the support of the specific business area for the implementation of a packaged system software. Lead configuration and administration of the Packaged Software, and participate in process design and ...Work at officeLocal areaRemote workFlexible hours2 days per week- ...locations. Ability to climb ladders or use step stools to access elevated equipment and cabling. Able to navigate tight spaces (under desks, behind equipment racks) to install or repair hardware. Lifting & Carrying: Regularly required to lift and carry computer hardware,...Work at office
- Key Responsibilities Provide onsite and remote end user technical support Manage systems using Active Directory Troubleshoot hardware, software, and network issues Coordinate and manage AV setups for executive and meetings Support Microsoft Teams and video conferencing...Local areaRemote work
- User Support Technician Department: Technologies Employment Type: Full Time Location: Orlando Description At FINFROCK, our technology supports the teams that build real-world projects every day. As a User Support Technician, you’ll play a key role in keeping employees...Full timeTemporary workRemote work
- ...support with the expectation of immediate solutions for end user issues. Document end user issues/requests utilizing the IT Service Desk service management application. Provide end‑user hardware, software, and telecommunications desk‑side system support. Work in conjunction...Work experience placementWork at officeImmediate startFlexible hours
- Assists with the maintenance and repair of computers and related equipment in a networked environment; Accompanies technical personnel on field assignments to assist with manual work (i.e. moving equipment, pulling wires, putting ends on wires); Observes and learns basic...Work at office
- Description Position Summary The IT Support Specialist II will provide advanced technical support and assistance to end-users and clients, resolving complex hardware and software issues. The specialist will also play a key role in the installation, configuration, and maintenance...Work experience placementWork at officeRemote workFlexible hours
$65k - $75k
...network issues. We follow established security practices and help implement protections for our systems and data. We create and... ...recognized Rhode Island-based company with an in-person IT Support Specialist opportunity on our Information Technology team. In this role,...Remote work- ...FL, providing innovative connectivity and technology solutions to businesses worldwide. They are seeking a Bilingual IT Support Specialist to deliver remote and phone-based technical support to customers. This role is responsible for troubleshooting hardware, software...Full timeWork at officeRemote workWorldwideFlexible hoursShift workNight shift
- Shyft6 is seeking an Epic Inpatient Procedure Orders Application Analyst to support a major go-live. This 3‑month remote contract emphasizes break/fix support, stabilization of inpatient order workflows, and ensuring providers can place orders from day one. The role requires...Contract workRemote work
Shyft6
Florida, NY1 day ago
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