Billing Analyst

Job Description

Job Description

We are looking for a Billing Analyst to join a team supporting client invoicing operations. This contract-to-permanent position is ideal for someone who can manage complex billing activity with accuracy, communicate effectively with clients and internal partners, and keep invoicing on schedule in a fast-paced staffing environment. The role focuses on producing precise invoices, resolving discrepancies, and ensuring billing practices align with contractual terms and service expectations.

Responsibilities:
• Create and distribute invoices for contract, contract, and direct placement staffing services while maintaining accuracy and timeliness.
• Examine timesheets, hours, pay data, bill rates, overtime, and other earning variables before finalizing customer billing.
• Apply contract-specific pricing rules, markups, discounts, and placement fees in accordance with client agreements.
• Coordinate closely with payroll, operations, sales, and account teams to keep billing activity aligned with processing deadlines and approved data.
• Review client agreements, statements of work, and amendments to confirm invoices meet contractual and compliance requirements.
• Submit billing through customer portals and vendor management systems, including platforms such as Fieldglass, Beeline, or Coupa when required.
• Investigate invoice discrepancies, credits, rebills, and adjustments, then drive issues through resolution with appropriate stakeholders.
• Respond to client questions regarding invoices clearly and participate in recurring client discussions as needed.
• Maintain billing records across relevant systems and produce reporting, audit support, and invoice documentation for ongoing review.• At least 2 years of experience in billing, invoicing, or accounts receivable, preferably within staffing or workforce solutions.
• Demonstrated ability to process high volumes of invoices with strong accuracy and attention to detail.
• Proficiency with Excel, including formulas, along with experience using billing or accounting systems.
• Familiarity with staffing-related pay and bill structures such as overtime, double time, shift differentials, and expense billing.
• Experience working with client billing portals or vendor management systems.
• Strong client service and communication skills, including prior experience handling external billing inquiries.
• Working knowledge of payroll processes, timekeeping practices, and basic revenue recognition concepts.
• Associate’s or Bachelor’s degree in Accounting, Finance, Business, or a related discipline is preferred.