Front Desk Coordinator

Front Desk Coordinator

Denver, CO

Open Fertility is committed to making exceptional fertility care accessible to more people than ever. From egg freezing to IVF, we simplify and streamline treatments so patients can pursue their reproductive goals with confidence. We're looking for passionate, driven individuals who want to make a meaningful impact in people's lives. As part of our rapidly growing team, you'll help innovate fertility care and transform the patient experience. Our clinics are currently open in Roseville, CA and Astoria, NY, with Denver, CO coming soon.

Our Core Values:

• Open Possibilities: Helping patients achieve their reproductive goals.
• Open Access: Making high-quality fertility care available to those paying out of pocket.
• Open Arms: Welcoming every patient with compassion and understanding.

Role Summary

The Front Desk Coordinator is essential to establishing an excellent experience for all of our incoming patients. They partner with our providers and patients in growing their families. We are looking for a dependable and motivated team player with exceptional interpersonal skills and a professional attitude to join our team. Because of the very high level of care we deliver, we are looking to hire a lively, enthusiastic person who is creative and able to provide personalized care in a fast-paced environment.

Some day-to-day responsibilities include:

• Makes an excellent first impression for all incoming patients
• Checks patients in and out for appointments and manages clinic-wide schedule
• Monitors and facilitates patient compliance and readiness for their initial visit
• Schedules a wide array of appointments for patients and anesthesia for the surgical center
• Processes patients' payments and creates receipt batch for Finance
• Proactively advocates for patients

Education, Licenses, Certifications

• Associate's or Bachelor's degree required
• Exceptional customer service skills

Employment Type

This is a full-time non-exempt onsite position that requires early hours, rotational weekends and holidays.

Compensation

The starting pay for this role is $20-24/hr. Salary is based on several factors including job related knowledge and skill set, depth of experience, certifications and/or degrees.

Benefits

Investing in You Today and Tomorrow

Supporting your well-being

• Competitive medical, dental, and vision plans
• Paid time off to recharge and enjoy personal time
• Access to BetterHelp therapy sessions for mental and emotional wellness
• Commuter benefits and discounted rates on home, auto, and pet insurance

Investing in your future

• 401(k) with up to a 4% company match
• Comprehensive fertility and parental leave benefits
• Career development opportunities in a fast-growing organization
• Employer-paid life and disability insurance

*Temporary and contract roles may not be eligible for all benefits listed above

Don't have it all? We still welcome you to apply!

At Open Fertility, we believe that everyone who wants a family deserves to have one, regardless of gender, sexual orientation, race, ethnicity, or religion. Just as we acknowledge and value the diversity of goals, life experiences, and unique paths to parenthood among our patients, we also actively celebrate diversity within our organization. We are an equal opportunity employer, and we are committed to a safe and inclusive work environment for all. We recognize that diversity among our team allows us to not only more effectively serve our patients, but also to advance innovation and opportunity within our field. We encourage qualified applicants of every background, ability, and life experience to apply to our employment opportunities.

Open Fertility will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please give us a call.

CCPA disclosure notice here.