House Manager-Now Hiring in Olympia

Job Description

Job Description

Changing Lives Shaping The Future

House Manager-Now Hiring in Olympia WA

Job Title: House Manager
Hourly Rate: $24.00-26.00
Shifts Needed: AM Shift
Job Status: Full Time

Work Hours: Monday-Friday

Redwood Family Care Network is an innovative leader in delivering person-centered home and community-based services to individuals with intellectual and developmental disabilities. Our Mission is to provide World Class person-centered services, supports and advocacy for individuals in positive and life-enriching environments. 

Redwood Family Care Network takes a ZERO tolerance stance on abuse and neglect. Any allegations will be reported to the proper authorities. We are committed to the Health and Safety of the individuals we support. Our employees share a passion for making a positive impact in the lives of others. We are looking for individuals who share our Mission, Vision, and Core Values. 

All applicants are subject to a background check. Once a conditional offer is made and a background check has been completed, if Redwood Family Care Network is concerned about a conviction that is directly related to the job, we reserve the right to withdraw the offer of employment. 

COME JOIN OUR TEAM! Do you have a passion for providing quality support to individuals with special needs? Do you thrive on helping others build/reach their goals in a positive, life-enriching environment? Then we'd love for you to apply!

• Medical, Vision and Dental Insurance offered
• Sick Time
• Company Perks and Discounts 
• NEW ON-DEMAND PAY! 

SUMMARY: This position is responsible for the day-to-day oversight and support of residential services including training staff, ensuring client’s needs are met, and maintaining quality home environments, in a specified geographic area. The House Manager ensures and maintains regulatory compliance as mandated by Policies and Procedures, Sails Washington expectations, and State Requirements. The House Manager ensures the health, well-being, and safety of the clients; maintains regular communication with conservators and other outside agency representatives; manages staffing and labor hours to provide the highest quality care and support to clients; and trains and mentors direct support professional staff.

Here's what you will do:  include the following and other duties may be assigned.

• Promptly reports suspected child/dependent and adult abuse immediately to immediate supervisor within 24 hours and ensure complete mandated reporting with applicable agency. 
• Works on the floor as direct care as scheduled and necessary. 
• Team members must always maintain confidentiality of client information. Furthermore, all necessary consents, HIPAA forms, Notice of Privacy Practices, and other required paperwork are completed, in advance, prior to treatment and when collaborating with other healthcare providers, agencies, and community resources.
• Responsible for ensuring that any suspicion of or knowledge of suspected abuse is reported in accordance with the law and program policies. "Mandated Reporter" 
• Responsible for overall health, safety, wellbeing, and quality of life for clients living in the homes supervised. 
• Ensures all clients have needed personal care items, clothing, recreational items, entertainment equipment and access to preferred activities. 
• Provides supervision, training and oversight of employees providing care in homes. 
• Accepts direction for the Administrator, Program Directors, and Program Managers.
• Attend scheduled meetings with agencies and homes when needed.
• Attend inspections and request unannounced visits from agencies.
• Works with the training department to ensure employees working in homes have completed or are scheduled to complete all needed training such as Nurse Delegation, Core Training, CPR/FA, and other required training. 
• Monitor and supervise Lead and Direct Support Staff to ensure that each client is receiving the necessary support to participate in the activities and achieve the goals established in their Support Plans. 
• Monitor and supervise Lead and Direct Support Staff to ensure that client’s rights are being honored, and that opportunities for choices are being provided and encouraged. 
• Monitor and supervise staff to ensure that client’s funds are managed to guarantee needs are met. Will review client’s petty cash and receipts weekly for accuracy and proper usage of funds. 
• Ensure that clients are provided transportation for:  emergencies when they arise, medical appointments, therapies, work, school, activities, and outings. 
• Ensure overall quality of care, supervision, and safety of SAILS clients along with proper documentation to the company standards. 
• Will oversee, train, and provide progressive discipline to the Lead Staff and Direct Support Staff with the assistance of the Area Director. 
• Will complete initial and annual employee performance review. 
• Will communicate home repair needs to the appropriate landlord, maintenance provider or other appropriate persons in a timely manner and ensure needed repairs are completed quickly. 
• Will be responsible for the physical moving in or out of all clients, such as setting up transportation, personal belongings, shopping, furniture, bedding and other personal items. 
• Will ensure the safety of the site from fire, flood, and other hazards. 
• Assess program effectiveness at achieving consumer's goals by constantly working with behaviorists in updating client's behavioral and skill goals.
• Maintain CP Program security alarms 
• Train and develop staff to be fully competent at their current job and to ensure that each employee receives sufficient direction and support to successfully fulfill their job responsibilities. 
• Will coordinate staff new hire training before performing duties and supporting clients without direct supervision. 
• Coordinate outside and any additional training with Program Management. 
• Acts as a Crisis On-Call Responder when designated.
• Will conduct weekly compliance checks and medication audits of the homes to ensure each home follows state regulations and SAILS Washington policies and submit weekly reports to the Area Director. 
• Attending client PCSP meetings. Collaborate with Client Services Program Manager on designing and developing Individualized Instruction Support Plans (IISP). Coordinate new IISP and our goal revisions with the residential team. 
• Review the IISP and PBSP plan every six months with Client Services and Behavior Support Program Managers.
• Will maintain professional working relationships with clients, families, vocational vendors, staff, DDA Case/Resource Managers, co-workers, and other service providers. 
• Respond effectively to any client emergency and illness, follow procedures, and notify Program Management as required. 
• Maintain adequate supplies, materials, food, and emergency equipment to meet residents' needs.
• Maintain all consumer and staff records as required.
• Oversee day-to-day operations to ensure quality resident care and proper staff ratios are maintained.
• Submit weekly/bi-weekly and monthly all required tasks & reports to Residential Director and Assistant Director (may include): 
• Weekly Administrator Report
• Daily Dayforce Checking
• Med Checks 
• Submit and Review Client Binders on a weekly basis, these would include:
• Financial Binder
• Behavior Support Binder
• Client Notebook
• Daily/Medical Client Binder (checking daily)
• Shall be in the field the number of hours necessary to assure compliance with applicable law and regulations
• Will communicate to newly hired staff pertinent policies & procedures, expectations, and job duties.
• Supervises staff in the implementation of home, recreational, educational, and vocational programs, and coordinates scheduling of staff to ensure adequate coverage.
• Conducts In-Service trainings for staff and trains staff in all necessary areas
• Creates Agenda for monthly staff meetings, facilitating these meetings at the Agency office, unless directed otherwise.
• Ensures the planning, scheduling, and organizing of clients' in-house activities, community recreational outings, Medical and dental appointments, etc. (Must be written on the calendar).
• Will make sure the day-to-day operations of the facility are well organized and meet client's needs, will NOT improvise.
• Reports on a weekly basis to Program Management of supplies needed and maintenance required for the program.
• Restocks depleted agency forms in the home.
• Responsible for individual clients' behavioral and physical success through:  

Observation, clinical reports, and consultation with staff.

Competency :

Communication - must demonstrate strong interpersonal communication skills by

being respectful, responsive and provide clear feedback and direction

Follow through - demonstrated by completing requested tasks within given

Timelines, respond to emails, telephone calls, messages and other

communication platforms within 24-48 hours - sooner for emergent needs Demonstrated knowledge of DDA policies, Client Rights and Responsibilities and Mandated Reporting and Incident Reporting

Purposeful approach to issues, concerns, and program management

Time Management - demonstrated by consistently meets deadlines and

completes assigned tasks and weekly and monthly requirements

Organizational skills - demonstrated by the ability to compile requested

information quickly, responding to staff, client, and guardians within 24 hours,

effective calendar management, meeting deadlines and addressing emergent

needs within one hour...