Technical Sales Specialist | Advanced Microscopy, Materials Characterization, Semiconductor - EAG Laboratories
Eurofins Agroscience Services North Carolina
Eurofins EAG Laboratories has almost 50 years of experience in engineering and materials testing services. Our parent company, Eurofins Scientific, is a multi-billion-dollar global leader in engineering and scientific services operating over 950 labs in 60 countries with 65,000 employees with a portfolio of over 200,000 validated analytical methods.
At EAG, curiosity fuels everything we do. Every analysis, every test, and every question asked in our labs helps unlock what materials and products are capable of—and what the world can build next. If you’re energized by materials science, analytical chemistry, engineering rigor, and solving problems that matter, you’ll feel right at home here.
Every analysis, every test, and every question asked in our labs helps unlock what materials and products are capable of—and what the world can build next. If you’re energized by materials science, analytical chemistry, and engineering rigor, you’ll feel right at home here.
Our scientists and engineers support industries ranging from semiconductors and advanced electronics to pharmaceuticals, medical devices, energy systems, and consumer products. Using advanced techniques in analytical chemistry, microscopy, surface analysis, and engineering sciences, we help clients solve complex challenges across the product lifecycle.
What sets EAG apart isn’t just our world‑class instrumentation—it’s our people. We’re problem solvers, collaborators, and lifelong learners who value precision, curiosity, and impact. Here, your work directly influences the safety, reliability, and performance of products used around the globe.
Imagine the possibilities. Let’s explore them together.
Job Description
Are you ready to take the next step in your career—one that offers deeper client interaction, dynamic project management, and meaningful internal collaboration in a cutting-edge lab environment?
Eurofins EAG Materials Science is seeking a Technical Specialist with a strong background in materials characterization or advanced microscopy to join our team. This is an exciting opportunity for someone looking to transition into a role that blends technical expertise with customer engagement and strategic problem-solving.
Key Responsibilities:
- Serve as the primary technical liaison for customized analytical projects.
- Engage directly with clients to understand their needs and develop tailored analytical solutions.
- Prepare detailed proposals and quotes, including statements of work.
- Collaborate with internal teams to ensure seamless project execution.
- Support the sales team by maintaining strong customer relationships and contributing to revenue growth.
- Develop and maintain technical knowledge across a broad range of analytical methods.
Note: Use of information in this role is subject to the International Traffic in Arms Regulations (ITAR). All accepted applicants must be U.S. Persons as defined by ITAR: U.S. Person is a U.S. Citizen, U.S. Permanent Resident (i.e., "Green Card Holder"), Political Asylee, or Refugee.
Qualifications
- B.S./M.S. in Materials Science or equivalent in education and experience.
- Experience (academic or industrial) in surface analyst, materials science or microscopy.
- Preferred experience with materials characterization and microscopy techniques (TEM, SEM, FIB/Dual Beam, X-ray, AFM, Raman etc.)
- Excellent written communication skills.
- Must be a proficient communicator and listener.
- Strong analysis and judgment skills
- Able to work with minimal supervision.
- Able to work individually and as part of a team.
- Needs to have excellent relationship-building skills.
- Computer literate, high level of accuracy and detail oriented.
- Must be able to handle multiple functions at the same time and maintain good organizational skills.
What would set you apart?:
Standout candidates combine deep polymer failure-analysis expertise with the ability to scope, lead, and communicate complex investigations directly with clients.
- 5+ years advanced microscopy or materials characterization experience with a strong track record in failure analysis/root-cause investigations (building test plans, narrowing hypotheses, and translating findings into clear conclusions).
- Experience with advanced microscopy.
- Demonstrated ability to translate client needs into an executable lab scope (assumptions, deliverables, turnaround, and success criteria) and contribute to proposals/quotes/SOWs.
- Comfortable leading peer-to-peer technical conversations with clients on experimental design, data interpretation, and next-step recommendations.
- Proven ability to manage multiple concurrent projects and drive outcomes under firm deadlines, including proactive risk escalation/conflict resolution.
Physical Requirements:
- The person in this position needs to occasionally move about inside the office or laboratory to access file cabinets, machinery, equipment etc.
- Ability to continuously operate a personal computer or lab equipment for extended periods of time (4 or more hours).
- Ability to handle small and fragile devices with tweezers and /or fingers.
- Require close distance visual acuity with or without correction (Glasses, Contacts, etc.)
- Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate a keyboard and other lab equipment, use a telephone, access file cabinets and other items stored at various levels, including overhead.
- Must be able to remain in a stationary position 90% of the time.
- Ability to speak and hear well enough to communicate clearly and understandably with sufficient volume to ensure an accurate exchange of information in normal conversational distance, over the telephone, and in a group setting.
- Learn new tasks, remember processes, maintain focus, complete tasks independently, make timely decisions in the context of a workflow, ability to communicate with visitors, ability to complete tasks in situations that have a speed or productivity quota.
The essential physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We will consider reasonable accommodations for qualified individuals with disabilities. If you have a disability or special need, we would like to know how we can better accommodate you.
Additional Information
What It’s Like to Work Here:
• Teamwork: be inspired by your leaders, be encouraged by your teammates, and be supported in all parts of your journey while you work with us.
• Learning & Development: take on career development programs and goal setting to create big possibilities for your career and life. Develop within the company; be mentored and grow as a leader.
• Diversity & Authenticity: we work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day.
Benefits & Perks to Foster Work/Life Balance:
✓ Medical, Dental and Vision Coverage
✓ 401k Company Matching
✓ Paid Time Off
✓ Wellness Program
✓ Education Assistance
✓ …and more!
Eurofins EAG Laboratories is an equal opportunity employer and prohibits discrimination, harassment, and retaliation in all of our employment practices. Eurofins EAG Laboratories recruits, hires, trains, promotes and administers all employment-related matters based on an individual's
qualifications
, abilities, and efforts. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, citizenship status, sexual orientation, gender identity and/or expression, pregnancy, genetic information, disability, military and/or protected veteran status, and/or any other category protected by applicable federal, state, or local law.If you enjoy being immersed in science or engineering, tackling problems head-on, finding solutions through teamwork, and taking pride in accomplishments, join us today! Check out our other opportunities:
Eurofins USA Material Sciences is a Disabled and Veteran Equal Employment Opportunity employer.
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