Merchant

Merchant – Hospitality National Accounts Overview We are seeking a Merchant to support a large hospitality-focused portfolio with responsibility for category performance, customer relationships, inventory flow, supplier management, pricing, and assortment execution. This role supports a $320M portfolio consisting primarily of national account customers and requires strong business acumen, customer-facing skills, and the ability to influence without direct control. Required Experience Merchant, Category Management, Product Management, or related merchandising experience Experience owning business performance metrics, financial analysis, pricing, inventory, and assortment decisions Customer-facing experience with the ability to build credibility and influence stakeholders Strong analytical and quantitative skills with comfort managing large, complex portfolios Experience working cross-functionally across Sales, Supply Chain, Inventory, Pricing, Marketing, Finance, and Suppliers B2B merchandising, product management, or category management experience Preferred Experience Hospitality industry experience Experience working with national accounts Experience managing supplier relationships and product transitions What Success Looks Like Exceptional relationship-building and people skills combined with strong business and financial acumen Firm but professional communication style; able to push back appropriately while maintaining strong customer relationships Ability to influence customers and internal stakeholders without direct authority Comfortable operating in situations where not all variables are within their control Strong relationship builder who earns credibility and trust over time Adaptable and coachable with a willingness to learn the team's approach and business model Able to manage scrutiny from sales teams, customers, suppliers, and internal stakeholders while maintaining positive outcomes Strong problem-solving skills and the ability to use data and sound judgment to support recommendations Key Responsibilities Manage category performance across a large hospitality portfolio Support assortment, pricing, inventory, product lifecycle, and supplier strategies Lead product transitions and ensure inventory flows appropriately through the business Partner closely with suppliers and customers to navigate changing business needs Drive sales, margin, inventory, and customer satisfaction objectives Collaborate across Sales, Inventory Management, Supply Chain, Pricing, Marketing, Finance, AP, and Customer Experience teams #J-18808-Ljbffr HD Supply