Office Administrator
The Brock Group
The Brock Group provides specialty craft and maintenance services to key industries across North America. We are dedicated to offering the safest and highest quality service and solutions. We view ourselves as partners with our customers, our employees and the communities in which we operate. Our performance-driven culture is led by having and developing the best people, the most efficient processes and the right tools for the job.
Qualifications and Detail about the Position:
Reports To: Regional Branch Manager
Job Family: Operations Function: Administrative Services
Broad Function: The Office Administrator will support office operations and procedures, such as record keeping, contracts, preparation of payrolls, accounts receivable, copying & filing, preparation of work orders, requisition of supplies, and other (onsite) clerical duties supporting our Office Manager and Operations Team.
Essential Functions
• Promote, demonstrate and instill Brock's Bsafe and Bbest culture in all aspects of the business
• Formulates procedures for systematic retention, protection, retrieval, transfer, and disposal of records.
• Reviews clerical and personnel records to ensure completeness, accuracy, and timeliness.
• Supports Office Manager with all or select items including:
• Initiates both verbal and written contact with identified customers
• Troubleshoots and keeps track of outstanding payment issues and generates weekly aging reports
• Assists with Payroll functions
• Assists with Job set ups
• Assists with reimbursements and Coupa requests
• Supports Insurance requests and issues
• Enhances communication with Department on contract flow
• Additional in-office duties as needed i.e. copying, filing, and clerical duties
• May have local travel to customers
Essential Skills
• Outstanding organizational and time management skills
• Excellent verbal and written communication skills
• Ability to analyze and solve problems
• Ability to manage multiple projects and effectively prioritize
• Strong customer service focus
• Advanced MS Office skills Education & Experience
• Previous experience in administrative support
We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.
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