Valet

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Born of Midwestern charm and modern design, The Bradley invites you to experience the best of Fort Wayne, Indiana. Our property is a true reflection of the city, channeling the genuine spirit of community, industry, and creativity that abounds beyond its own walls. This is our city and our people.

What you will have an opportunity to do:

The Valet Attendant is responsible for providing exceptional guest service by greeting guests, assisting with valet parking, and safely parking and retrieving vehicles in a timely manner. This role requires a positive attitude, excellent communication skills, and a commitment to creating a welcoming first and last impression for every guest.

• Greet guests in a friendly, professional, and welcoming manner.
• Park and retrieve guest vehicles safely and efficiently.
• Respond promptly to guest requests and provide exceptional customer service.
• Maintain a professional appearance and represent the hotel positively.
• Work collaboratively with fellow team members to ensure smooth operations.
• Follow all safety procedures and company policies while operating guest vehicles.

What are we looking for?

• At least one (1) year of customer service experience with significant guest interaction preferred.
• Previous hospitality experience is preferred.
• Valid Indiana driver's license with a clean driving record and no moving violations for at least six (6) months.
• Strong problem-solving skills and the ability to remain calm under pressure.
• Excellent verbal communication and interpersonal skills.
• Friendly, outgoing, and service-oriented personality.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Ability to stand, walk, and run for extended periods throughout an entire shift.
• Strong work ethic with a genuine desire to create memorable guest experiences.
• Flexible availability, including mornings, evenings, weekends, and holidays.

Compensation:
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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.