Human Resource Generalist

Job Details

Location: Corporate Office - Weedsport, NY 13166, Position Type: Full Time, Salary Range: $65,000.00 - $80,000.00 Salary, Job Shift: Monday - Friday: 8:00am to 4:30pm, Job Category: Human Resources, Human Resources Generalist

FLSA Status: Full Time Exempt Reports To: Human Resources Director

Pay Range: $65,000- $80,000

Job purpose

The Human Resources Generalist supports day-to-day human resource operations including employee relations, payroll administration, leave management, benefits administration, onboarding, HRIS management, compliance, and employee development. This position serves as a key resource for employees and managers, ensuring compliance with federal, state, and local employment regulations while promoting a positive employee experience.

Essential Functions

Employee Relations & Compliance

• Serve as a resource to employees and managers regarding HR policies, procedures, and employment practices.
• Assist with investigations, employee concerns, disciplinary actions, and performance management issues.
• Ensure compliance with federal, state, and local employment laws.
• Maintain confidential personnel records and employment documentation.
• Assist with policy development and employee handbook updates.

Payroll Administration

• Process and audit payroll for multiple entities utilizing Paycom.
• Review timecards, PTO requests, overtime, and payroll adjustments.
• Resolve payroll discrepancies and employee payroll inquiries.
• Generate payroll reports and support accounting reconciliation activities.

Leave Administration

• Administer FMLA, Paid Family Leave (PFL), ADA accommodations, disability leaves, and related programs.
• Educate employees regarding leave rights, responsibilities, and benefits continuation.
• Track employee leave status and coordinate return-to-work activities.

Benefits Administration

• Administer health and welfare benefit programs including enrollments, changes, and terminations.
• Coordinate COBRA processing with third-party administrators.
• Perform monthly benefit invoice reconciliations.
• Support annual open enrollment activities.

Talent Acquisition & Onboarding

• Responsible for front line recruiting efforts
• Coordinate onboarding activities and new hire orientation.
• Review employment documentation and maintain compliance records.
• Partner with hiring managers regarding recruitment activities.

HR Systems & Reporting

• Maintain employee records within HRIS systems.
• Produce routine HR reports and workforce metrics.
• Support HR technology improvements and process optimization.

Training & Development

• Coordinate employee and manager training initiatives.
• Assist with organizational development and employee engagement initiatives.

Benefits:

• Meritain Aetna (offer two health insurance plans)
• Company Sponsored HRA card
• Colonial Supplemental Voluntary plans (accident, medical bridge, cancer & disability)
• Dental
• Vision (offer two plans)
• Life Insurance
• ER Life Insurance, 1x annual salary
• Pet Insurance and Discount plan
• EAP- Employee Assistance Program
• Profit Share Program
• 401K and 401K match
• PTO (Paid Time Off)

Qualifications

Education

• Associate degree required; Bachelor's degree preferred in Human Resources, Business Administration, or related field.

Experience

• 3-5 years of Human Resources experience.
• Payroll administration experience preferred.
• Experience with Paycom or similar HRIS/payroll systems preferred.
• Experience with AI tools to help with efficiency preferred.

Certifications

• SHRM-CP or PHR preferred.

Knowledge & Skills

• Knowledge of FMLA, ADA, PFL, workers' compensation, unemployment insurance, and employment law.
• Strong analytical and problem-solving skills.
• Strong communication and employee-relations skills.
• High degree of confidentiality and professionalism.

• Ability to use standard office equipment, computers, phones, photocopiers, fax machines, etc.
• Disciplined thinking that is clear, rational, open-minded, and informed by evidence
• Demonstrating respect for key moral principles that include honesty, fairness, equality, dignity, diversity, and individual rights.
• Must be adept at problem-solving, including being able to identify issues and resolve programs in a timely manner.
• Must be able to communicate clearly, both written and orally, to communicate with employees, members of the HR management team, and in group presentations and meetings.
• Must be able to effectively read and interpret information, present numerical data in a resourceful manner, and skillfully gather and analyze information.
• Must be able to prioritize and plan work activities to use time efficiently.
• Must be organized, accurate, thorough, and able to monitor work for quality.
• Must be dependable, able to follow instructions, respond to management direction, and must be able to improve performance through management feedback.
• Must pass post-offer, pre-employment drug test and agree to companies drug free workplace policies.

Safety in the Workplace

Employees should take reasonable care of their health and safety no matter where they are or what they are doing. This is especially true in the workplace, where your actions can affect both your own safety and that of others. Your cooperation in making sure you receive the proper training for your job, understand and follow the company’s health and safety policies, as well as reporting any unsafe conditions is required.

Physical requirements

• Must be able to lift/move up to 10lbs.
• Ability to read, write, talk, and hear.
• Required to use hands/fingers, handle/feel, and reach with hands and arms.

Metrics

• Payroll Accuracy – 99.5% or greater payroll accuracy
• New Hire Onboarding – 100% completion of onboarding documentation EOD on Start date
• Leave Administration Compliance – 100% timely issuance of required notices
• Benefit Enrollment Accuracy – 99% accuracy on benefit transactions
• HRIS Data Integrity – Less than 1% data audit discrepancies
• Employee Response Time – Respond to employee inquiries within 2 business days
• Benefit Invoice Reconciliation – Monthly reconciliation completed by designated due date
• Training Support – Coordinate and document assigned training initiatives annually

Travel

This position requires regular travel to other company locations based on business needs. Travel is expected at least monthly and may occur more frequently depending on operational needs, meetings, training, projects, or other business priorities. Some overnight travel may be required.

EEO Statement

It is the policy of Keith Titus Corporation to provide equal employment opportunities to all qualified persons, and to recruit, hire, train, promote and compensate persons in all jobs without regard to race, color, religion, sex, national origin, disability, or sexual orientation.