Real Time Crime Center - Crime Analyst

Compensation Range
$28.00 - $38.00

Please note: This job opening may close earlier than the stated date, due to high candidate volume. If interested, we encourage you to apply as soon as possible.

Who We Are:

At the High Point Police Department, we are committed to protecting our city and building relationships with our community. Our team includes over 300 officers and professional staff who are passionate about serving others.

As a proactive, data-driven agency, we take pride in being nationally recognized for excellence. Our department offers some of the finest in-house training in the country, along with numerous opportunities for growth, development, and career advancement.

A rewarding career awaits you here. Join our team and play a vital role in keeping High Point a safe place to live, work, and visit.

What We Offer:

The High Point Police Department offers a competitive salary commensurate with education and experience. We also offer generous benefit package for full-time employees which include but are not limited to:

• A guaranteed monthly pension upon retirement, vested after 5 years of service
• 401K and 457B Retirement Plans
• Paid Vacation and Sick Time
• Paid Holidays
• Tuition Reimbursement Plan
• Competitive medical, dental, and vision plans effective day one

What You'll Do:
Under the general supervision of the Real Time Crime Center Supervisor, performs fast paced technical work conducting open-source internet investigations to include social media. Manages multiple databases and software utilized in the Real Time Crime Center. Locates and distributes real-time data to appropriate personnel. Research requests for information and related works as apparent or assigned.


The Real-Time Crime Center Crime Analyst will develop/possess a strong understanding of available resources (primarily technological in nature) that can be utilized to impact crime. The employee must have the ability to research what is needed within those resources, as well as the ability to communicate that information to units/divisions within the department that can best use the information in proactive enforcement and/or criminal investigative efforts.

Essential Tasks & Responsibilities:

• Will work in concert with RTCC sworn detectives, supporting HPPD patrol and investigative functions by immediately leveraging available technological resources to address crime and critical incidents.
• Use multiple systems for real-time tracking of possible crimes in progress and tracking suspects. Communicating with officers/dispatchers while tracking the movement of suspects.
• Complete reports in criminal reporting databases for documentation of real-time and follow-up investigations.
• Research, analyze, evaluate, and correlate criminal intelligence information to determine the source reliability, accuracy, and integrity; to develop investigative leads and links; and distinguish patterns and trends.
• Conducts research and investigations on behalf of the RTCC using the following resources: National Crime Information Center (NCIC), eWarrants, LexisNexis, Administrative Office of the Courts (AOC), Fusus, license plate readers (LPR), Division of Motor Vehicles (DMV), LiNX, among others.
• Uses open-source internet resources to conduct investigations.
• On behalf of the RTCC, prepare information packets based on investigations performed.
• Acts as a liaison to outside agencies and other law enforcement agency's Real Time Crime Centers including the Fusion Center; fulfills and answers their requests and questions.
• Designs and develops statistical reporting and GIS map projects to address departmental management objectives.
• Performs strategic analysis of information and statistical reporting and proactively monitors crime patterns.
• Extracts and analyzes public safety data to identify and document crime patterns and trends, high crime areas, and peak workload periods.
• Designs and develops graphs, tables, maps, and supporting documentation for internal and external requests such as benchmark analysis, accreditation, and grant applications and reporting.
• Must have a valid driver's license and will be subject to call back after hours. This position could be subpoenaed to testify in court.

Qualifications:

Required Qualifications

• Minimum associate's degree in Crime Analysis, Analytics, GIS, Statistics, or related field.
• Must be able to type and have experience using Excel, Crystal, Powerpoint, Power BI.
• Training or certification in crime analysis or geographic profiling.
• Ability to maintain a high degree of confidentiality with an understanding of general practices related to legal records management, data protection, and privacy/confidentiality.
• Requires a high degree of computer literacy and relational database concepts.
• Requires experience in data analysis, research methods, and statistics, preferably in a law enforcement capacity.
• Requires the ability to effectively communicate orally and in writing ideas/concepts, findings/results, interpretations, and evaluations.
• The position requires high levels of interaction with patrol and investigative personnel.

Preferred Qualifications

• Previous law enforcement experience as a Crime Analyst is preferred.
• Advanced GIS skills include Spatial Analysis, Model Builder, or Python Scripting.
• Knowledge of collection and research techniques of various social media preferred.
• Strong problem-solving skills with an interest and ability to conduct analysis.
• Academic and/or working experience with GIS; experience with ESRI products preferred.
• Knowledge of internet-based research, crime management systems, and open source/social media platforms and databases.
• Experience performing complex real-time criminal intelligence research and analysis work.

Physical Requirements

Hearing/Speaking - Expressing and/or receiving information by means of spoken word are both necessary to converse with internal and external customers including co-workers, citizens, and applicants.

Visual Abilities - the ability to perceive via eyesight is required for this position:

• Acuity, far - clarity of vision at 20 feet or more. Must be able to see from a distance when administering and observing employment tests, operating a motor vehicle, or addressing an audience.
• Acuity, near - clarity of vision at 20 inches or less. Must be able to see work-related business documents close at hand.
• Depth perception - Three-dimensional vision and the ability to judge distance and space relationships.
• Field of Vision - the area that can be seen up and down or to the right or left while eyes are focused on one point. Must be able to see a wide span of area.
• Accommodation - Must be able to adjust the eye lens to glance quickly.

Physical Strength - degree of physical demands typically associated with this position include:

• Light Work
  • Exerting up to 50 pounds of force occasionally; and/or
  • Exerting up to 10 pounds of force frequently; and
  • A negligible amount of force constantly to handle or move materials related to the position.
• Type of Physical Demands
  • Reaching - Extending the hand(s) or arm(s) in any direction.
  • Handling - Seizing, holding, grasping, turning, or otherwise working with hand(s).
  • Fingering - Picking, pinching or otherwise working with fingers primarily rather than the entire hand or arm.

Mental Activity/Requirements

Reasoning:

• Ability to apply principles of logical thinking combined with knowledge of principles and practices of public personnel and employment laws to work tasks and handle practical situations, comprehend, and respond to a variety of situations in a timely fashion and exercise good judgment.

Mathematics Ability:

• Using arithmetic and/or Statistics: Ability to direct and oversee the use of arithmetic and/or statistics in the preparation of a variety of tests and reports.

Language Ability:

• The ability to speak, read and write the English Language are required for this position.

The work location of this job will be 1730 Westchester Dr High Point, North Carolina.

Our Commitments

The City of High Point is dedicated to fostering a work environment that values individuals from all backgrounds and seeks to attract and retain the most qualified partners in service to the citizens of High Point. As an at-will employer, the City allows employees to terminate their employment, or be terminated at any time, with or without cause, as long as it is not prohibited by law.


The City of High Point is committed to classifying and compensating its employees fairly for the work they do, weighing both the internal capabilities and the external market. While the job description is not intended to and does not create a contract of employment, we are excited to use this "living document" as a guide for managing performance and positions to ensure job descriptions are reflective of the current work required by the incumbent or expected by any candidate to whom an offer of employment is extended.


The City of High Point is committed to providing a safe, comfortable working environment for all employees. To that end, we are proud to comply with all Occupational Safety and Health Administration (OSHA) requirements, as well as make reasonable accommodations to candidates and employees as we are able in accordance with the Americans with Disabilities Act (ADA). Candidates selected for employment must undergo (a.) a drug screening, in accordance with the City's drug and alcohol policy and (b.) a background screening to determine whether there is any current, pending, or previous charge, conviction or other infraction deemed incompatible with service in the capacity for which the candidate is being hired. In lieu of or in addition to background screening, candidates selected for employment in a position that requires working with children in any capacity must be fingerprinted and undergo a criminal history record check conducted by the North Carolina State Bureau of Investigation. Certain positions are considered so critical to the health and safety of others that a candidate cannot be placed in any such position without passing a pre-placement physical exam. The City offers employment to successful candidates conditioned upon the City's receipt of satisfactory results from all required screenings, checks, and exams, as applicable.