Relief Support Advocate

Relief Support Advocate

The Relief Support Advocate will provide last minute, on call shift coverage for after hours advocates. They play a crucial role in maintaining adequate coverage for the emergency shelter. This position is responsible for covering any open shifts throughout the week they are on-call. The ideal candidate is compassionate, capable of handling multiple tasks efficiently, and is incredibly reliable.

Priority Areas

• Equity and Inclusion
• Shift Coverage
• Client Services
• Supply Assistance

Other Duties/Responsibilities

Other assistance to support the overall goals of the department and organization. DVIS retains the right to add or change duties and/or responsibilities at any time.

Supervisory Responsibilities

None

Budgetary/Fiscal Responsibilities

Acts as a good steward of DVIS's resources.

Responsibility for Confidentiality

The nature of this work requires safeguarding against the release of confidential and proprietary information of DVIS and its clients.

Contact with Others

This position will interact with managers at all levels and staff members across the organization, in addition to members of external organizations and the public.

Documentation

Maintains up-to-date and accurate files for each client according to agency guidelines and current professional standards.

Meetings and Training

Attend meetings and training as requested by supervisor.

Hours

Provides on-call and holiday coverage evenings, overnight, and weekends.

Requirements

Education: Bachelor's degree in social work, psychology, or counseling, is required or preferred, or in a related field, or any equivalent combination of education and/or experience.

Experience: None.

Knowledge, Skills, and Abilities:

Proven computer skills including Microsoft Office Suite are necessary.

Understanding and sensitivity toward the issues involved in domestic violence, particularly as they relate to survivors of any gender, race, socioeconomic status, religion, sexual orientation, etc.

Ability to learn and grow trauma-informed, client-centered approaches

Ability to work with others in a collaborative decision-making process.

Knowledge of or experience working with social justice issues, specifically intimate partner and gender-based domestic and sexual violence, and racial, class, gender, sexual orientation issues, and intervention/prevention services strongly preferred. Requires dedication to diversity, equity, and inclusion, excellent organizational skills, written and oral communication skills, attention to detail, and ability to prioritize work and tasks. Requires adaptability to produce and meet deadlines in a fast-paced, multi-task, and changing environment, with frequent pressure related to meeting deadlines and scheduling requirements. Must be able to work independently and as part of a team.

Requires the ability to embrace, support, and integrate DVIS's philosophies to promote and demonstrate DVIS's commitment to diversity, inclusion, equity, and anti-racism.

Diplomacy in confronting personal, individual, and internal discrimination requiring sharing and discussing personal identities relative to the work environment is strongly preferred.

Schedule Availability

Must be available to be on call for a week at a time and during that week, must be available to cover shifts Sunday-Saturday 445p-1045p, Sunday-Saturday 1030a-830a, and Saturday and Sunday 815-5p.

Licenses/Certifications

Valid driver's license; current CPR and First Aid certification preferred.

Physical Requirements

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made when requested to enable individuals with disabilities to perform the essential functions.

Ability to communicate and understand in English effectively, in person, and in writing. Ability to hear adequately in person and by phone, in personal and group settings, and function with periodic distractions such as people, telephone calls, and noise.

Ability to work with, and process information from, a variety of individuals and media (e.g., computers, projected images, printed materials), and occasional sitting and/or standing for long periods of time.

Mobility is necessary to access various offices and a wide variety of settings. Mobility is necessary to perform a variety of tasks that involve intermittent standing, walking/traversing, sitting, stooping, kneeling, bending, and twisting, occasionally climbing stairs or using an elevator, and possibly reaching chest high and overhead for materials.

Ability to reach for, move, and/or lift up to 25 pounds and the use of hands to finger, handle, or feel objects, tools, or controls, including frequent repetitive movement such as extended periods of keyboarding.