Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2021 and has grown into a strong team of eight. Before becoming a State Farm agent, I spent 10 years as an engineer and later earned my MBA from LSU Shreveport. I also have experience in financial advising and worked with New York Life as both an agent and in management, which has helped shape a well-rounded approach to leadership and development.

I’m married with four children and enjoy spending time outdoors hunting and fishing. Family and community are both very important to me and play a big role in how I run the office. I stay actively involved in the community, serving as a Rotary President and participating in the police jury, along with other local initiatives.

For our team, we offer a flexible schedule, PTO and sick days, a 401(k), health benefits, reimbursement for licensing costs, and a strong focus on personal and professional development within a family-oriented environment.

Our office culture is both family-oriented and competitive. We take pride in the work we do and the impact we make for our customers. We’re looking for someone who is motivated, driven, and eager to grow—someone who is hungry for success and ready to take advantage of opportunities for advancement. If you’re looking for a place where you can grow and make a difference, this could be a great fit for you.

ROLE DESCRIPTION:
Robby Latham - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.