Front of House Closing Manager

Overview The FOH Closing Manager is responsible for assisting the Director team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience. The leader is responsible for supervising the FOH for an entire shift and managing the closing process of the restaurant following established closing procedures. Responsibilities Ensures that Team Members adhere to and follow all operational systems. Ensures that Team Members follow recipes and read tickets to accurately prepare all orders. Ensures that Team Members are extremely accurate with weights and measurements for all recipe items. Ensures that Team Members work at a pace to maintain restaurant\'s established speed of service guidelines. Ensures that workstations are clean at all times. Ensures that cashiers follow cash handling procedures at all times. Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures. Ensures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness. Perform any of the tasks above as needed throughout shift. Addresses guest issues that may arise; consults with management regarding complex issues. Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback. Communicates employee performance and policy/procedure violations to management for appropriate handling. Strictly adheres to all Company policies and procedures. Qualifications Minimum age: 18 This is a fulltime position Growth and development opportunities available Hours per week: 40-45 Work Remotely: No Dependable -- more reliable than spontaneous People-oriented -- enjoys interacting with people and working on group projects Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction Detail-oriented -- would rather focus on the details of work than the bigger picture High stress tolerance -- thrives in a high-pressure environment #J-18808-Ljbffr Ontario Trillium Foundation