Bilingual Consumer Operations Lead (Spanish/English)

TransUnion

TransUnion is seeking a Consumer Operations Team Lead to manage a bilingual English/Spanish, high-volume customer-support team. This role blends leadership, workflow management, and coaching to deliver a white-glove experience. You will monitor KPIs such as AHT, CX, QA, and adherence, develop associates, participate in hiring, onboarding, and process improvements, and help drive consistent performance in a fast-paced, regulated environment. #J-18808-Ljbffr TransUnion

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Vacancy posted 23 hours ago

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