Field Service Technician

Field Service Technician

We are seeking a Field Service Technician to safely and effectively diagnose, repair, maintain, and modify machine components, drilling equipment, and related machinery in both shop and field environments. The ideal candidate is personable, reliable, ethical, adaptable, and safety-focused, with strong mechanical troubleshooting and problem-solving skills. The technician must be comfortable working independently with minimal direct supervision and traveling extensively to customer locations.

Compensation: $23.00 - $48.00 per hour

Key Responsibilities

• Diagnose, repair, maintain, and modify various makes of drilling equipment and machinery.
• Perform preventive maintenance and troubleshooting in shop and field environments.
• Plan the appropriate methods and sequence for assigned activities.
• Ensure all work is completed safely, accurately, and efficiently.
• Ensure equipment meets required cosmetic and quality standards upon completion.
• Return unused parts and materials according to company guidelines.

Technical Documentation

• Read and interpret operating manuals, parts manuals, and mechanical schematics.
• Prepare accurate daily records and documentation of work performed.
• Maintain accurate, legible, and compliant service records.

Tools, Equipment & Operations

• Maintain and care for shop tools, equipment, vehicles, and personal tools.
• Maintain a personal set of required tools.
• Follow company policies, procedures, and service standards.
• Respond to customer service needs with flexibility and minimal notice.

Customer & Team Relations

• Communicate professionally with customers, suppliers, coworkers, and other stakeholders.
• Maintain strong employee and customer relationships.
• Contribute to a positive and professional team environment.

Travel & Availability

• Travel up to 80% annually.
• Respond to customer and company needs on short notice.
• Maintain a clean driving record.
• Have or be able to obtain a U.S. Passport.

Safety / Health / Environmental Responsibilities

• Perform all work in compliance with applicable safety standards.
• Conduct appropriate risk assessments for work activities.
• Promote safe work practices in shop and field environments.
• Ensure job sites are safe and tools/equipment are maintained in satisfactory working condition.
• Participate in pre-job safety planning and Toolbox Talks.
• Follow all applicable environmental, health, and safety requirements.

Qualifications & Requirements

• Technical school certificate or equivalent mechanical repair experience preferred.
• 1–2+ years of mechanical repair and troubleshooting experience preferred.
• Ability to diagnose, repair, and maintain drilling equipment and related machinery.
• Ability to read and interpret manuals, parts documentation, and mechanical schematics.
• Strong mechanical aptitude and problem-solving skills.
• Ability to work independently in field environments.
• Strong communication and customer service skills.
• Reliable, adaptable, and safety-focused.
• Must possess and maintain a personal set of tools.
• Valid driver's license with a clean driving record.
• Must have or be able to obtain a U.S. Passport.
• Must be available to respond to customer/company needs on short notice.
• Willingness and ability to travel up to 80% annually.

Key Skills

• Field Service & Equipment Repair
• Mechanical Troubleshooting
• Preventive Maintenance
• Drilling Equipment
• Diagnostics & Repairs
• Mechanical Schematics
• Parts & Operating Manuals
• Equipment Modifications
• Customer Service
• Field Safety
• Risk Assessment
• Technical Documentation
• Problem Solving

Benefits

• 100% company-paid medical insurance
• 100% company-paid dental insurance
• 100% company-paid vision insurance
• Vacation reimbursement
• Life Insurance & AD&D
• 401(k) with company match
• Paid Time Off (PTO)
• 9 paid holidays

Work Environment

This is a hands-on field service position requiring work in both shop and customer field environments. The technician must be comfortable working independently under varying weather, jobsite, customer, and equipment conditions. The position requires extensive travel of up to 80% annually and the ability to respond to customer and company needs as required.

Additional Information

• Safety and environmental responsibility are critical requirements.
• Candidates must maintain a clean driver's license.
• Candidates must have or be able to obtain a U.S. Passport.
• Candidates must provide and maintain their own set of tools.
• Extensive travel and short-notice field assignments are required.