Administrative Assistant
Nexus Staff Inc.
Job Title: Administrative Assistant
Employment Type: Contract
Work Hours: 37.5 hrs./week
Work site: 100% Onsite.
Location: One Commerce Plaza, Albany, NY, 12257
Job Duration: 2 years
Closing: 03/26/2026. Minimum Candidate Qualifications:
Job Description and Required Services:
In addition, the candidate must possess and/or have the ability to:
Miscellaneous Information:
The Nexus Staff Difference:
Employment Type: Contract
Work Hours: 37.5 hrs./week
Work site: 100% Onsite.
Location: One Commerce Plaza, Albany, NY, 12257
Job Duration: 2 years
Closing: 03/26/2026. Minimum Candidate Qualifications:
- Proof of eligibility to work in New York State.
- 3 years of experience in a position performing the following duties: Managing incoming mail to ensure timely processing of correspondence; Reading documents to determine the proper processing; Managing outgoing daily correspondence to ensure timely processing; Acting as liaison with outside entities including sending correspondence to the outside entities and following up on overdue responses; Resolving workflow issues and errors that occur with internal processing; or corresponding with consumers or large companies to request information.
Job Description and Required Services:
- Manage all incoming mail to ensure timely processing of correspondence. This includes
- reviewing complaint and appeal documents to determine proper handling for workflow
- processing and tracking incoming certified, overnight and priority mail.
- Reads documents entered into the various workflow management systems, determines and provides coding and forwards for further processing.
- Manage outgoing daily correspondence to ensure timely notification regarding complaint outcomes.
- ct as liaison with regulated entities. This includes updating files where appropriate, sending correspondence and following up on overdue responses.
- Resolve workflow issues and errors.
- Corresponds with consumers or health care providers requesting additional information to process new and existing files; and
- Other clerical duties as needed.
- Client will provide on the job training to temporary staff regarding the internal process and the workflow systems used for the position.
In addition, the candidate must possess and/or have the ability to:
- Work individually and as part of a team.
- Excellent verbal and written communication and interpersonal skills.
- Detail-oriented with the ability to organize and prioritize tasks effectively in a fast paced environment.
- Proficiency with Microsoft Office, including working experience with Outlook, Word, Excel and Teams.
- Reliability, and time and attendance are critical.
Miscellaneous Information:
- Monday through Friday, 9 PM to 5 PM; 37.5 hours per week.
- Telecommuting may be allowable upon discretion of the hiring manager.
- Client does not provide parking, but the office is accessible by bus.
- Interviews will be conducted in-person or online based on the availability.
- Training will be provided.
The Nexus Staff Difference:
- Our outstanding healthcare coverage, including dental and vision, begins in just 30 days after you join us.
- We offer weekly payments via ACH (Automated Clearing House).
- Serving as Prime Vendors to New York State and New York City for over 10 years.
Vacancy posted 4 days ago
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