Senior Consultant, Banking

Are you ready to make an impact?

West Monroe is currently seeking a Senior Consultant with Insurance and Consulting experience to join our Chicago office.


West Monroe is currently seeking an Experienced Consultant with Insurance and Consulting experience to join our Chicago office. Our Insurance practice is a growing team focused on business and technology projects to transform brokers and carriers and help them adopt to market demands. We assist our clients by developing operating models and cost optimization strategies, while also implementing technology, platforms, data and analytics tools, and supporting the related change management. The role will involve applying knowledge and experience to tailor solutions, helping our clients gain a competitive advantage in their markets. You will help business and technology executives solve key problems within the financial services industry, begin mentoring junior consultants, while building the practice and your career at one of the best places to work.


Responsibilities:

Client Delivery:

• Work directly with clients to implement processes and technology that support business value and process efficiency across business and technical functions
• Work closely with the business owners to create new business processes
• Facilitate client workshops focused on future state of the Insurance Industry, design future state business process and requirements
• Support detailed requirements gathering
• Lead package evaluations against industry leading practices in the Insurance Industry
• Interface with all levels of management both internally and at client sites
• Leverage AI tools to accelerate analysis, synthesize complex information, and support data-driven recommendations for clients, exercising sound judgment in evaluating outputs.
• Apply AI technologies (e.g., generative AI, automation tools, data models) to enhance insights, improve delivery efficiency, and elevate the quality of client outcomes.

Project Management:

• Develop client-ready communications to facilitate decision making, communicate status, mitigate risk or resolve issues
• Participate in the creation of project related deliverables such as project plans, implementation plans, communication plans, and financial models
• Work closely with engagement management to reduce project risk
• Work closely with members of WMP as well as our clients to quickly establish highly functioning joint project teams
• Business and Practice Development:
• Participate in the business development process by assisting in the development of project approaches and proposals
• Participate in the practice development process by assisting in the development of tools, methodologies and techniques used by WMP in on client assignments.

Qualifications:

• Bachelor's degree or equivalent experience required
• At least 4+ years of experience in a team based consulting environment and working directly with external clients demonstrating an understanding of the operations on the insurance industry
• At least 2 years of experience in one of the following processes specific to organizational transformation, process improvement, product development, managing teams and work streams, etc.
• Ability to manage multiple tasks efficiently, display excellent judgment, and work productively in a fast-paced, team-oriented environment
• Strong organizational skills, detail oriented, and the ability to hand multiple priorities
• Ability to develop a sense of urgency and respond appropriately
• Experience working in a collaborative team environment on large initiatives
• Strong communication skills to be able to work with clients and present to C-level executives
• Good presentation skills and business development skills; able to assist in selling work to clients
• Experience in developing work plans, project scopes, pricing estimates
• Strong project management and leadership skills to manage and drive concurrent small to large projects for one team
• Good interpersonal, written and oral communications skills as well as customer relations and the ability to travel
• A commitment to inclusion and diversity, and openness to new ideas and perspectives
• Experience integrating AI tools (e.g., ChatGPT) into day-to-day workflows to enhance productivity and insight generation, coupled with strong critical thinking to assess accuracy, mitigate bias, and ensure high-quality outputs.
• A commitment to inclusion and diversity, and openness to new ideas and perspectives
• Ability to travel to client-site 30-50%

Based on pay transparency guidelines, the salary range for this role can vary based on your proximity to one of our West Monroe offices (see table below). Information on our competitive total rewards package, including our bonus structure and benefits is here. Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity.

Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company's 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Eligibility for ten weeks of paid parental leave will also be available upon hire date.


Seattle or Washington, D.C.

$121,800-$143,300 USD

Los Angeles

$127,600-$150,200 USD

New York City or San Francisco

$133,400-$157,000 USD

A location not listed above

$11,600-$136,500 USD

Other consultancies talk at you.
At West Monroe, we work with you.

We're a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions.

The combination of business and technology is not new, but how we bring them together is unique. We're fluent in both. We know that technology alone is not the answer, but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.

At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what's next.

You'll feel the difference in how we work. We show up personally. We're right there in the room with you, co-creating through the challenges. With West Monroe, collaboration isn't a lofty promise, but a daily action. We work together with you to turn vision into clear action with lasting impact.

West Monroe is an Equal Employment Opportunity Employer
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to View email address on click.appcast.io.

Please review our current policy regarding use of generative artificial intelligence during the application process.

If you are based in California, we encourage you to read West Monroe's Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here.