Triage Registered Nurse - Wilson Community Health Center

Overview The Triage Registered Nurse is responsible for providing comprehensive clinical assessment and triage services to patients via telephone and in-person. Responsibilities Provides comprehensive clinical assessment and triage services to patients via telephone and in-person encounters using established symptom-based protocols, clinical nursing standards, provider-directed guidance, and in accordance with the North Carolina Nurse Practice Act and applicable regulatory standards. Determines urgency of patient needs, facilitates appropriate disposition, and ensures timely coordination and continuity of care. Documents all patient encounters accurately and timely in the electronic health record (EHR). Communicates effectively with providers regarding patient conditions, abnormal findings, pending labs, and urgent concerns to facilitate safe and efficient care. Reviews provider orders for clarity and appropriateness and ensures appropriate follow-up. Monitors pending labs and diagnostic tests to ensure timely provider review and patient notification. Performs CLIA-waived testing as applicable and ensures appropriate communication of results. Administers medications and treatments within scope of practice and according to established policies and procedures. Assists with clinical procedures, including wound care and other nursing interventions, as needed. Functions as a liaison between patients, providers, specialists, hospitals, urgent care centers, EMS, and community resources to promote coordinated, high-quality patient care and positive health outcomes. Serves as a patient advocate by addressing concerns with empathy, professionalism, and respect. Experience and Education Graduate of an accredited school of nursing. Licensed as a Registered Nurse (RN) in the State of North Carolina (or compact license legally recognized in North Carolina). Minimum one year of nursing experience in a physician practice, community health setting, emergency department, urgent care, medical-surgical, case management, or outpatient clinic preferred. Experience in telephone triage strongly preferred. Bilingual (English/Spanish) preferred but not required. Effective communication and interpersonal skills. Strong computer skills and working knowledge of windows-based environment and EHR/EMR experience. Schedule Monday, Tuesday, Wednesday, Thursday, Friday, 8 AM – 5 PM. 8-hour shift. Day shift. Physical Requirements Constant standing and walking, occasional bending, stooping, lifting, reaching forward and overhead. May occasionally be required to lift patients, office equipment and paper, usually not exceeding fifty pounds of direct lift. Frequent computer work required. Benefits 401(k) and match AD&D insurance Dental insurance Disability insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Holidays Vision insurance Job Type Full-time, On site License/Certification BLS Certification Registered Nurse Base Pay Overview The starting pay for this position is $65,520.00. Actual salary will vary based on qualifications, skills, competencies, and proficiency for the role. #J-18808-Ljbffr Carolina Family Health Centers, Inc.