Product Owner - Partner Portal

Job Description

Job Description

Attention: Kapitus is aware that individuals posing as recruiters may be communicating with job seekers about supposed positions with Kapitus. Kapitus has received reports that the content and method of communication can vary, but messages may contain requests for payment (e.g., fees for equipment or training) and/or for sensitive financial information.

Kapitus will never ask a candidate for employment for payment or financial information during the initial application or interview process. All open positions are posted in location specific employment portals available at All legitimate Kapitus job postings on employment sites will direct candidates to complete an application through these portals before completion of the hiring process.

Candidates with additional questions or concerns regarding any recruiting communications or Kapitus' recruiting process in general should email View email address on ziprecruiter.com

As a Product Owner at Kapitus, you will be responsible for driving the success of our 3rd party sales partners by ensuring their partner portal experience is world class, seamless and user friendly. You will act as the "CEO" of your product by working with partners, developers, and internal stakeholders to ensure that we fully-understand market needs, are staying true to our core mission, and building the most valuable features possible. You are responsible for growth and risk - accountable for achieving business objectives and financial metrics, communicating to all levels of the organization, and crafting an agile roadmap to guide the product to market. You will be part of a small, persistent team and have endless opportunities to lead initiatives, expand your technical expertise, and deliver products that make a real difference.

What you'll do:

• Craft a vision and strategy based on input from customers, stakeholders, and the development team that can be clearly communicated to all levels of the organization.
• Develop feedback loops with internal stakeholders and external customers to validate and solicit ideas and utilize data to drive decisions.
• Work daily with development and analytics teams to clarify the vision, requirements, and priorities.
• Collaborate with sales and 3rd party partners to properly position products in the marketplace.
• Continuously adapt the plan by adjusting scope and priorities to deliver the most valuable solutions possible.
• Balance the value of deliverables with their associated cost and risk.
• Own the product backlog, objectively balancing directions from multiple stakeholders.
• Define user stories that are ready for the development team.
• Analyze competitor landscapes and market trends to identify opportunities for product innovation and enhancements.

What we're looking for:

• Bachelor's degree in Business, Information Systems, or a related field.
• 5+ years of experience as a Product Owner with a track record of delivering measurable business value.
• Specific and demonstrable experience working with sales teams and externally facing digital properties. Strong instinct for user experience.
• Commitment to creating lean, purposeful documentation and driving thoughtful discussions around user-centered backlog prioritization best practices.
• Required expertise in Salesforce Experience Cloud.
• Deep experience managing Agile backlogs and partnering closely with engineering teams, UX, Customer Research and other Product Owners.
• Strong understanding of sales systems. Familiarity with lending products and , underwriting workflows a plus.
• Experience working with API-based integrations and distributed systems.
• Strong analytical skills, with the ability to interpret data and use insights to inform prioritization and decision-making.
• Proven ability to operate independently, manage complexity, and create clarity in ambiguous environments.
• High degree of ownership and accountability for delivery outcomes.
• Excellent written and verbal communication skills.
• Experience collaborating with third-party channel partners and building partner portals strongly preferred.
• CSPO, PSPO, or similar Agile certification preferred.
• Internally motivated Product Owner who applies Scrum and Design Thinking principles to drive effective product discovery and delivery.
• Ability to frame work through user stories and apply a goal-oriented mindset, including the use of OKRs, to support continuous improvement.
• Comfort thriving in ambiguous, fast-moving environments, with an experimental mindset for testing ideas and validating assumptions through data.
• Ability to communicate effectively with both executive leadership and end users, serving as a strong liaison across stakeholders, developers, and customers.
• Strong collaboration skills, deep user empathy, and a consistent focus on delivering solutions that create meaningful value for end users.

Kapitus Total Rewards Package Includes:

• Competitive Base Salary Range of $96,300 – $154,400 Kapitus is providing this as a good faith salary range to comply with applicable law. The applicant's final salary will depend on a number of factors including the applicant's geographic location, skills, and experience.

• Annual Incentive Compensation Eligibility – Up to 10% annually

• Health Insurance: Comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families. Additional perks through UHC include: Sweat Equity, free subscription to the Calm App, UHC rewards, Real Appeal, and Quit For Life.
• Flexible Spending Account: Set aside pre-tax dollars from your paycheck to pay for qualified out-of-pocket medical, dental, vision, pharmacy or dependent care expenses.
• Lifestyle Spending Account: Employer sponsored post-tax benefits that allow reimbursement for expenses related to physical, mental and financial well-being.
• 100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance, ensuring our employees have comprehensive protection without any personal expense.
• Voluntary Insurance: Supplemental life insurance as well as enhanced short- and long-term disability coverage are available through Mutual of Omaha, providing additional security for our employees. Additionally, Colonial Accident and Hospitalization insurances are also available, offering further protection against unforeseen events.
• Paid Maternity and Parental Leave: Beyond state-mandated leave policies, Kapitus provides company-paid maternity and parental leave, supporting our employees during important family milestones.
• Commuter Benefits: We offer pre-tax benefits on parking and commuter expenses to cover travel to and from work.
• LifeBalance Program: Enhance your lifestyle with our LifeBalance membership, which offers discounts on outdoor activities, the arts, health, and fitness. Additional benefits include:
  • Pet and car insurance discounts.
  • Financial services such as LegalShield.
  • Relaxation and stress management tools.
• Plum Benefits Discount Program: Access exclusive discounts on shows, travel, car rentals, and more, enriching your personal and family life.
• Tuition Reimbursement: Pursue further education with up to $5,000 annually in tuition reimbursement, plus opportunities to attend relevant conferences and career development events. Managed through our LSA plan, Kapitus Academy.
• Travel Reimbursement: We also offer travel reimbursement for all work-related travel, supporting your involvement in career and personal development activities.
• Paid Time Off and Sick Time.
• Retirement Benefits : Our 401K plan is managed through Fidelity. To support your long-term financial goals, the company provides a 25% match on your contributions, up to 6% of your annual salary.

About Kapitus:

Kapitus is one of the most reliable and respected names in small business financing. As both a direct lender and a marketplace built with a trusted network of lending partners, we can provide small businesses with the financing they need when, and how it is needed. We have spent our entire existence building a culture that makes us excited to come to work in the morning. Our company is fast paced, teammates need to be self-directed and have an internal motivation to do the right thing, even when the right thing takes a lot of hard work. We show our teammates our appreciation by offering great benefits, competitive pay and solid opportunity for growth.

Company Mission: At Kapitus, our mission is to help small business owners grow their organizations by providing tailored, transparent, and ethical financing solutions. We invest in every business owner's story and we are dedicated to building lasting relationships to champion their goals. We promise to keep the best interests of our clients at the center of the financing process by operating with transparency, fairness, and integrity.

Consideration will be given to qualified remote candidates residing in states where Kapitus and/or one of its subsidiaries has an established physical presence.