Administrator

You will feel valued as an Administrator within the HCRG Care Group, receiving access to exclusive rewards and benefits including: £24,785 and access to our HCRG Care Group pension MyWellness a health and lifestyle platform covering mental health awareness and support, healthy recipes & activity challenges and access to our free well-being service available 24/7/365 online and by telephone including counsellors, post trauma incident support, legal, debt and practical life management helpline, guided self-help, telephonic career coaching and monthly well-being newsletters. My Reward Hub - our staff benefits scheme which grants you access to premier offers and discount off products including flights, holidays, gyms and media, along with regular competitions and giveaways. We are pleased to offer access to Stream - which lets you track your pay throughout the month and stream your earned wages into your bank account if you need them. No more high-interest loans or overdraft fees - simply get paid as you go. 25 days holiday plus Bank Holidays. Access to a range of courses and e-learning to develop further sk Main duties of the job As an Administrator at HCRG Care Group, you'll join a team dedicated to delivering exceptional customer service to both staff and service users. Your role will involve using technology and innovation to continuously improve and enhance the experiences of service users and colleagues. You will be part of a broader business support function, providing secretarial, clinical administrative, and organizational support. This includes ensuring the smooth operation of the office and supporting frontline clinical staff. You will be based at Dartford (Livingstone) Community Hospital with working hours from 08:00 to 16:00, Monday to Friday. Key responsibilities include managing secretarial services, supporting frontline clinical staff, and maintaining high organizational standards. The ideal candidate will have experience in an administrative role within customer care, healthcare, or social care settings, will be highly motivated, efficient, and possess excellent communication skills. A full UK driving license and flexibility to travel across locations are required. About us HCRG Care Group places a strong emphasis on valuing their staff and providing them with a supportive and enriching working environment. They offer a comprehensive benefits package, including access to a pension scheme, health and lifestyle platform MyWellness, and staff benefits scheme My Reward Hub. Innovation is highly encouraged, with opportunities for staff to contribute ideas and apply for national funding for local initiatives. The organization strives for high clinical and quality standards, with 100% of services rated good or outstanding by the Care Quality Commission. HCRG Care Group encourages an innovative and forward-thinking culture, offering staff the chance to share their ideas and be involved in shaping service delivery. Staff are recognized through annual awards and have platforms to engage with executives about strategy and updates. The company values continuous professional development, providing access to various courses and e-learning opportunities to enhance skills and career prospects. Job responsibilities Package Description: You will feel valued as an Administratorwithin the HCRG Care Group, receiving access to exclusive rewards and benefits including: £24,785 and access to our HCRG Care Group pension MyWellness a health and lifestyle platform covering mental health awareness and support, healthy recipes & activity challenges and access to our free well-being service available 24/7/365 online and by telephone including counsellors, post trauma incident support, legal, debt and practical life management helpline, guided self-help, telephonic career coaching and monthly well-being newsletters. My Reward Hub- our staff benefits scheme which grants you access to premier offers and discount off products including flights, holidays, gyms and media, along with regular competitions and giveaways. We are pleased to offer access toStream- which lets you track your pay throughout the month and stream your earned wages into your bank account if you need them. No more high-interest loans or overdraft fees - simply get paid as you go. Access to arange of courses and e-learningto develop further skills, bespoke career pathways and opportunities continuing your professional development. Innovative forward-thinking culturewith the opportunity to put forward your ideas to contribute to the way we work. You will be encouraged to apply for national funding to drive your initiatives locally to benefit our patients and service users. Rewarding and supportive teams, you will be recognised and have opportunities to recognise others by nominating for local and national awards annually and taking part in our new virtual Ask our Executives event, where you can submit questions to the board and hear updates regularly on company strategy and objectives. Working in an environment focused on the highest clinical and quality standards with100%of services within our organisation being rated overall good or outstanding by theCare Quality Commission. Job Introduction As an Administrator you will join a team who are focused on delivering impeccable customer service to our staff and service users, providing continuous improvement through the use of technology and innovation to really make our service users and staff feel the difference. Hours: 08:00 - 16:00 Monday - Friday Base: Dartford (Livingstone) Community Hospital, Dartford, Kent, DA1 1SA Main Responsibilities The position will be part of a wider business support function and has a key role in providing secretarial, clinical administrative and organisational support across the full range of office and service activities, including the smooth running of the office and secretarial/administrative support to a range of frontline clinical colleagues (please see attached Job Description). The Ideal Candidate We are looking for a proactive, enthusiastic and committed individual to join our Administration Team. The postholder will require: experience as an administrator within a customer care, healthcareor social care setting. excellent organisational skills with a positive proactive approach to support colleagues across the Business Unit and the stakeholders that use our services. excellent written and verbalcommunication and interpersonal skills. The role will involve the transmission of fairly complex, sensitive and clinical information. A significant degree of diplomacy, tact, confidentiality and discretion will need to be displayed at all times. ability to maintain a high level of performance and able to prioritise workload to meet agreed deadlines. role will involve daily manual handling of clinical stock. to have a full UK driving licence and access to a car. to be prepared to travel across the Business Unit to meet the needs of the Service (Dartford, Gravesend, Sittingbourne and Sheppey). to be efficient and a highly motivated individual who will work flexibly within theteam and across the Business Unit. excellent knowledge of Microsoft Office packages i.e. Outlook, Word, Excel. ability to record accurate minutes/notes and present to a high standard. to be office based within a Community Hospital/equivalent setting Monday to Friday. Qualifications Experience as an administrator within a customer care, healthcare, or social care setting. Excellent organisational skills, positive proactive approach, and ability to support colleagues and stakeholders. Strong communication and interpersonal skills are needed due to the nature of information handled. Ability to perform manual handling of clinical stock. A full UK driving licence and access to a car is required. Willingness to travel across multiple locations for service needs and to work from an office-based environment is essential. Knowledge of Microsoft Office packages such as Outlook, Word, and Excel is necessary. Ability to accurately record and present minutes/notes. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. #J-18808-Ljbffr NHS