Network Security Technician

Network Security TechnicianVigilant is in search of a Network Security Tech to aid both client and internal infrastructure systems with our expanding Vigilant Connect Business. Vigilant is on a mission to defend and protect people, businesses, and society against those who would exploit weakness. We enable better risk-informed business decisions, innovate to solve challenges, and drive excellence within Cyber Security. As a Network Security Tech on the team, you will report directly to the Director of Vigilant Connect.Primary ResponsibilitiesIdentify and resolve hardware and software, and network problems for clientsConfigure, Deploy, Support Next Gen FirewallsProvide technical remote and onsite support to clients and internal staffCoordinate capacity, planning and analyze customer infrastructuresMaintain comprehensive documentation of hardware configurations, software installations, and network setupsProvide insightful change recommendations based on documentation analysis to elevate the client experience and streamline operationsWillingness to dive in and tackle any challenge head-on will be key to this position's growth and successMinimum QualificationsAssociates DegreeDemonstrated understanding of networking, firewalls, server, and client/server technologiesMinimum of 2+ years of industry experiencePrefer Industry standard certifications, CCNA, NSE, MicrosoftDemonstrate sound judgment and technical aptitudeDemonstrate ability to identify problems and work creatively to resolve them, considering the impact of actions on other departments and Team MembersDemonstrate ability to respond in a flexible manner and to reprioritize work as situations changeDemonstrate initiative to learn new skills or expand job rolesEvaluate work and move ahead if further steps "above and beyond" should be takenCommunicate effectively, both orally and in written form, technical information with a wide variety of individuals and groups.Ability to work in a fast-paced, operational, and team-oriented environment (including non-standard work hours)Preferred QualificationsSuperior customer service and communication skillsFortinet Suite Of ProductsAdmin Knowledge of Office365 with emphasis in email securityDatto TechnologiesDeployment and troubleshooting Windows ServersKnowledge of scriptingWorking knowledge of core networking technologies and protocolsKnowledge of Cloud technologiesKnowledge of Linux Operating systemsKnowledge of Backup TechnologiesWorking knowledge of virtualization technologiesKnowledge of SDWANWorking Knowledge of Fortinet Firewalls and firewall platformsOther RequirementsThis role leverages a flex-schedule that may involve nontraditional working hours. Must be able to work from the Vigilant office (Cincinnati, OH) or remotely from a home office, depending on the candidate's skills and experience. This position is eligible to US citizens physically residing in the US, any offer of employment is contingent upon background, drug screen, and reference checks.The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Vigilant LLC.