Director, Strategy Software, Services, and Solutions

Director, Strategy — Software, Services, and Solutions

Reports to: Head of HP Solutions Strategy

Competency: Product, Go-To-Market, Strategy, Software, SaaS operations including recurring business metrics, Services and Solutions, SaaS transformation, Renewals, Renewals operations.

About the Company HP, the company that founded Silicon Valley, is the leading printing and personal systems technology company in the world, and we are here to create technology that makes life better for everyone, everywhere. We apply new thinking and ideas to create simple, valuable, and trusted experiences with technology, continuously improving the way our customers live and work.

HP's vision and promise are to engineer experiences that amaze our customers. With the heart, creativity, and energy of a startup, and the brain, muscles, and determination of a Fortune 100 corporation, operating in more than 170 countries, we continue to deliver ground-breaking innovative technologies to build on our 70+ year legacy of innovation.

HP's commitment to diversity, equity, and inclusion – it is just who we are. From the boardroom to factory floor, we create a culture where everyone is respected and where people can be themselves, while being a part of something bigger than themselves. We celebrate the notion that you can belong at HP and bring your authentic self to work each day. When you do that, you are more innovative and that helps grow our bottom line. Come to HP and thrive!

The Opportunity

We're seeking a Director who will define and execute strategies to win in the software, services and solutions space with HP's trusted brand, reach and routes-to-market, and the breadth and completeness of HP's overall portfolio.

Strategy definition needs to evaluate the existing services and solutions portfolio, the broader market including immediate competition and the broader solutions space. AI will be a critical enabler, and future strategies will have to incorporate AI software and products into the solutions. You will define the execution roadmap, work closely with product teams to define product roadmaps and pricing & packaging, with sales and marketing to define the appropriate GTM including partner strategy, work with HP's Commercial Organization to shape market entry and scale plans.

This is a high-visibility role reporting to the Head of HP Solutions Strategy, ideal for a leader who blends deep technical acumen with strong business operations expertise, thrives in ambiguity, and can influence senior executives and lead cross-functional teams. You'll work directly with Sales, Marketing, Product, Finance, and Supply Chain. You are expected to bring the customer perspective to understand demand and market trends, have experience working directly in a mature software and / or services organization, and engage frequently with industry and analyst groups (such as IDC, Gartner) to shape a successful strategy in these fast-evolving spaces.

What You'll Do

• Develop multi-year trends and market conditions that inform portfolio strategy and investments to drive HP's software portfolio growth, solutions maturity, and services simplification and profitable growth.
• Support design and development of full-featured industrial solutions for key verticals such as retail, manufacturing, healthcare leveraging the full HP portfolio.
• Rationalize services and transition to a modular portfolio that enables the indirect channel and simplifies the GTM motion for the direct sales team.
• Track the overall services landscape to identify role of AI services in key verticals and overall AI enablement at customers across segments (tier-1, mid-market, and SMB)
• Support strategic account pursuits, customer pilots, lighthouse accounts, and reference designs for services and solutions working closely with hardware teams.
• Identify customer pain-points and use cases to derive demand and market segmentation, TAM/SAM/SOM, and align customer value propositions across the services and software portfolio.
• Evaluate the core-to-edge architecture AI strategies being deployed: data center training + edge inference and required software components to bring solutions to life.
• Work with software and solutions strategy, product, and GTM teams to develop vertical solutions that drive customer value proposition leveraging HP's full portfolio of devices, software and services.
• Build and execute GTM plans across enterprise and channel partners; own launch strategy and readiness (pricing, packaging, enablement, content).
• Lead key strategic initiatives for the HP leadership team and Board of Directors in and adjacent to AI hardware, AI platforms, peripherals, video conferencing, and industrial solutions in key verticals
• Own business cases, pricing & packaging choices, product lifecycle strategy, and margin management.
• Support and pressure test forecasting and portfolio optimization.
• Define and track KPIs such as, revenue, GM%, share, pipeline, win rates, attach, partner adoption, deployment velocity, etc.
• Lead and mentor a high-performing cross-functional team; influence senior leaders with crisp, data-driven storytelling.

Qualifications

• Bachelor's degree in engineering, Computer Science, Business, Economics, or a related field; MBA or equivalent advanced degree is strongly preferred.
• Experience: 10-12 years of total experience in the high-tech industry, product management, corporate strategy, management consulting, investment banking, or a related field, preferably within a Fortune 500 environment. SaaS experience required.
• Strategic Mindset: Demonstrated ability to develop and execute scalable GTM strategies that drive revenue growth and customer retention.
• Advanced proficiency in financial modeling, strategy frameworks, and project management tools.
• Proven ability to manage multiple projects simultaneously in a fast-paced, dynamic environment.
• Exceptional analytical and problem-solving skills.
• Expertise in market analysis, customer segmentation, and channel strategy development.
• Strong communication and presentation abilities, with expertise in influencing and inspiring stakeholders.
• Strong communication and interpersonal skills to drive collaboration across teams.