IT Systems Engineer- Endpoint & Identity

Job Description

Job Description

IT Systems Engineer- Endpoint & Identity

Onsite, San Jose, CA

W2 Contract, 6+ Months

$55-70/hr + Benefits

 

We are looking for an IT Systems Engineer to join our team. This person own US-timezone support for employee devices, identity/access, and deployments—especially Microsoft Intune for Windows and Macs, Active Directory/Entra ID, SSO/MFA, Zoom administration, and hardware purchasing and lifecycle management. They’ll also provide onsite support at the Milpitas facility and coordinate with IT teams in Europe and Ukraine for around-the-clock incident continuity.

 

What You'll Do

• Administer and troubleshoot Microsoft Intune for macOS and Windows device management, including enrollment, compliance policies

• Manage user identity and access (SSO, MFA, provisioning, security groups) and Active Directory (on-prem and Entra ID hybrid environments)

• Administer Conf call solution for the organization (licensing, meeting/webinar settings, room systems, Scheduler)

• Manage hardware procurement and deployment through the PC HW vendor portal : quote tracking, order status, warranty, and asset lifecycle

• Provide on-site technical support at our Milpitas JIT facility, including hands-on hardware troubleshooting and deployment

• Act as the primary US-timezone escalation point for IT incidents, coordinating with our EMEA and Kyiv-based teams for handoff and continuity

• Support onboarding/offboarding processes, ensuring devices are properly enrolled, secured, and compliant before being handed to end users

• Document recurring issues and contribute to internal knowledge base / runbooks

 

What You Bring

Required

• 5+ years in an IT systems administration or endpoint engineering role

• Hands-on experience with Microsoft Intune (device enrollment, compliance, configuration profiles)

• Working knowledge of IDP administration (SSO, MFA, provisioning)

• Solid understanding of Active Directory

• Experience administering Zoom at an organizational level

• Familiarity with the HW PC / Mac purchase (quotes, orders, warranty/asset management) and hardware deployment processes

• Comfortable working independently across time zones with a distributed, international team

• Based in San Jose / California

 

Nice to Have

• Experience with endpoint security tools (e.g., Cortex XDR, OpenText backup/DLP agents)

• Basic PowerShell or Microsoft Graph API scripting for automation

• Apple Business Manager (ABM) device enrollment experience

• ITIL or similar service management framework familiarity

• Prior experience supporting a company through M&A, divestiture, or multi-entity IT environments

TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.

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