Case Manager

Case Manager

Job Category: Human Services Requisition Number: CASEM002267

Posted: February 26, 2026

Full-Time

Phipps Neighborhoods Inc. New York, NY 10010, USA

Description

Duties and Responsibilities:

• Conduct a comprehensive intake assessment for all new residents and review the agency's policies and procedures with them. Develop treatment plan for all residents. Monitor clients' emotional, social and physical well-being, as well as their progress
• Maintain concise and accurate resident files in Salesforce database.
• Monitor residents' medication.
• Provide residents with necessary referrals, including emergencies such as hospitalization, detox, etc. Inform residents about on-site, agency and community resources that are available to them.
• Participate in case conferences, staff meetings and training sessions and represent the agency at assigned meetings and conferences. Input data in Salesforce database daily for all the residents. Attend professional development trainings, supervision meetings, conferences, and staff meetings.
• Provide monthly statistical reports on time and accurately.
• Work cooperatively with staff at all levels to ensure quality service provision and the development and improvement of team performance. Assist residents in the planning, prioritizing and long-term goals and short-term goals.
• Maintain and oversee documentation of case files for compliance with regulatory agency.
• Perform other tasks as deemed necessary by the Program Director, Managing Director of Supportive & Economic Empowerment and/or Deputy Executive Director of Community & Economic Empowerment.

Qualifications:

• Bachelor's Degree Preferred required in Social Work, Psychology, Sociology, or Human Services or related field.
• Minimum Associates Degree with two to five years' experience.
• Previous experience in the following areas: mental illness, substance abuse, housing, health, entitlements, workforce, and formerly incarcerated.
• Qualified candidates must have a strong understating of the developmental needs of young adults, sensitivity to ethnic and cultural diversity, and knowledge of and commitment to working from a strength-based perspective.
• Applicant must have excellent written and verbal communication skills, as well as strong computer skills.
• Bi-lingual (Spanish) a plus.

Schedule: Monday-Friday 9am-5pm

Location: Far Rockaway, NY

Compensation: $50,000-$55,000 annually

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Phipps Houses and Affiliates is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, citizenship or national origin, ancestry, alienage, citizenship status, age, disability or handicap, sex, marital status, veteran status, pregnancy, gender, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.