Office Manager

Office Manager

Independent Natural Food Retailers Association (INFRA) is seeking an Office Manager for our growing team. If you thrive in a role that relies on effective communication and is equal parts people, details, planning, and responsiveness, please submit your resume and cover letter!

INFRA is a cooperative association of more than 400 independently owned natural food retailers serving hundreds of communities in 49 states plus DC & Puerto Rico. Through collective buying power, operational support and exchange, events and education, and innovative marketing programs, we help member businesses thrive in step with their values and communities, a fast-changing industry, and the planet we share.

As Office Manager, you will be the heart of the office. Setting the tone for visitors, partners, and staff as they enter our facility, this role will highlight your ability to work with people and showcase your range of business skills. You will seamlessly manage various responsibilities simultaneously, creating an amazing INFRA experience through top-notch office & facilities operations, reception, administrative support, event support, and more. This is an ideal role for someone with business experience looking to grow their career with a team making a difference.

What you will own and improve:

• Reception
• Office & Facilities Management
• Administrative Support
• Meeting & Schedule Coordination
• Event Support

What you already know:

• 2 years' progressive experience in office management preferably in professional services-based organizations (association, legal, accounting, etc). Knowledge of the food industry strongly preferred
• Associates Degree or advanced training in business administration, or 2 additional years' experience
• Experience working in a stand-alone office with facilities needs required
• Dynamic interpersonal skills and understanding of how to work in a collaborative, thoughtful, and nimble environment with a spirit of support and assistance.
• Advanced proficiency in Microsoft Office required. Preferred experience with SharePoint, CRMs, Project Management software, Accounting systems, and/or with other SaaS tools.
• Strong skills in data entry, analysis, and reporting, including experience with associated technology
• Event planning or support is highly desirable
• Demonstrated project, organizational, and stress management skills; able to proactively prioritize and seamlessly perform multiple tasks in a cool, collected manner.
• Excellent attention to detail, planning, communication, and follow through.
• Forward-looking thinker with demonstrated proactive problem-solving skills. Team member who actively seeks opportunities and proposes solutions.
• Situationally appropriate communicator. Balance of empathy, directness, and tact when managing sensitive or confidential situations.
• Proven ability to handle confidential information with discretion.
• Must be able to lift 50 lbs, climb, stoop, reach, and do computer work.
• Periodic local travel required, must have a valid drivers license and be able to operate a vehicle.

What you will learn:

• How to effectively collaborate to accomplish goals with our INFRA team, our Board of Directors, and stakeholder partners.
• How INFRA is driven by member needs and opportunities, aspiring to bring them to the forefront of innovation. We have a diverse network of partners and members with different sizes, needs, and cultures. You will learn how to communicate with, connect with, and develop strong relationships with our partners and our staff.
• How to create deep relationships with all INFRA partners and staff. Further, how to build on those relationships to create connections, all in the service of the best outcomes for the INFRA association.

INFRA is committed to creating an inclusive workplace. We know that diversity of identities, experiences, and ways of thinking result in stronger lives for all our members and the communities we serve. Research shows that systemically excluded communities may be less confident in applying for positions where as little as one skill doesn't appear to fit – we welcome your resume and encourage you to apply.

INFRA is a mission-driven organization that strongly believes in rightful living. We provide our employees with robust technology, collaboration, professional development, hybrid work options, flexible schedules, work-life balance, and time in person with our tight-knit team, partners, and members. Each of us receives a full suite of employee benefits including paid vacation and sick time; health, dental, vision, disability, and life insurance; flexible spending; a health savings account; 401(k) company contributions; and more.

Job Details: Status: Full time, exempt Reports to: Accounting Manager. Location: INFRA HQ, Must be able to work from SPO 5 days/week Hours requirement : Occasional nights/weekends and offsite work required Pay information: $57,500 – $72,000 – $84,000