O2C Dynamics 365 SME

Our client is seeking an experienced Order-to-Cash (O2C) SME with strong Microsoft Dynamics 365 (D365) Accounts Receivable expertise to support a large-scale finance transformation initiative. This individual will play a critical role in addressing significant operational backlogs, including account reconciliations, customer credit memo processing, and unapplied cash resolution, while providing ongoing accounting support as internal team members transition to project-focused responsibilities. This is a hands‑on operational role requiring a professional who can quickly learn existing processes, work independently, and contribute immediately within a fast‑paced accounting environment. Duration: 12 months Rate: $60-65/hr. W2 Location: Greater Dallas, TX What you will work on Manage critical Order-to-Cash activities within Microsoft Dynamics 365. Create, review, and process customer credit memos accurately and timely. Research, reconcile, and resolve aged Accounts Receivable items. Perform cash application activities and investigate unapplied cash balances. Execute detailed account reconciliations and assist with backlog remediation efforts. Analyze discrepancies and coordinate with internal stakeholders to resolve customer account issues. Support AR month‑end activities and ensure data accuracy across customer accounts. Learn existing business processes and recommend best practices where appropriate. Serve as a flexible accounting resource, providing support across various back‑office accounting functions as business needs evolve. Assist in maintaining operational continuity while internal accounting personnel participate in a broader D365 optimization project. What you will bring 3+ years of experience in Accounts Receivable, Order‑to‑Cash, or related accounting operations. Hands‑on experience with Microsoft Dynamics 365 (D365), specifically in Accounts Receivable and cash application. Demonstrated experience processing customer credit memos and performing account reconciliations. Strong understanding of AR aging, collections support, cash application, and customer account maintenance. Ability to research and resolve complex accounting discrepancies independently. Proficiency with Microsoft Excel and financial reporting tools. Strong organizational skills with the ability to manage high transaction volumes and competing priorities. Strong communication and soft skills you will be working with over 100+ client branches Ability to work onsite in the Greater Dallas, TX area. Preferred Qualifications Experience supporting ERP optimization, process improvement, or system enhancement initiatives. Background in shared services, high‑volume transaction environments, or multi‑entity organizations. Broader accounting operations experience, including general ledger support, reconciliations, and other back‑office accounting functions. Experience working in environments with evolving or non‑standardized processes. What you can expect An inspirational place for you to do your best work, be engaged in meaningful ways, and continually develop the skills, competencies and qualities that set our team apart. Compensation commensurate with your qualifications, experience, and other factors including geographic location, market and operational factors. Total Rewards include: Medical, Dental, Vision, Life Insurance, Disability Insurance, 401(k) Savings Plan, Employee Stock Purchase Plan, Professional Development Program, Paid Time Off and Paid Sick Time (in geographies where legally required). What we do At RGP, we’re creating a future where businesses produce their best work without constraints. We’ve built a global network of over 2,600 experts across four regions, providing a comprehensive suite of solutions across on‑demand talent, next‑generation consulting, and outsourced services to support organizations at every stage of their growth journey. Trusted by Fortune 100 companies and emerging disruptors alike, we challenge conventional ways of working, drive growth, and pave the way for long‑term success through bold innovation and fearless collaboration. Our values guide everything we do and strengthen our commitment to people. By combining smart processes, human‑centered design, and advanced technology, we celebrate our team’s excellence and ensure we grow together. We believe in the power of continuous learning and development to drive both individual and organizational success. It’s time to rethink how work gets done. Dare to Work Differently® with RGP. RGP is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information, veteran status, or any other legally protected trait and encourage all applicants to apply. #J-18808-Ljbffr RGP