Service Technician

Job Title: Service Technician

Job Description

• The Service Technician diagnoses, repairs, and maintains residential and commercial systems, including internet, cable, satellite, security, HVAC, and smart home devices.
• This role responds to service calls, troubleshoots technical issues, performs system upgrades, and ensures all equipment operates safely and efficiently.
• The Service Technician also educates customers on proper system use and preventative care while maintaining accurate documentation and a professional, customer-focused presence.

Responsibilities

• Diagnose and repair residential and commercial systems such as internet, cable, satellite, security, HVAC, and smart home devices.
• Respond promptly to service calls and troubleshoot technical issues efficiently and accurately.
• Perform routine maintenance and upgrades on existing systems to optimize performance and reliability.
• Test equipment and systems after repairs or installations to verify proper functionality and safety.
• Educate customers on system operation, best practices, and preventative maintenance to reduce future issues.
• Document all service calls, diagnostics, repairs, parts used, and system changes in a clear and accurate manner.
• Maintain tools, testing equipment, and company vehicles in safe, clean, and working condition.
• Interpret and work from blueprints, diagrams, and technical documentation when servicing systems.
• Follow all safety guidelines, industry standards, and company procedures while working on-site and in vehicles.
• Deliver excellent customer service, communicate clearly with customers, and maintain a professional appearance at all times.

Essential Skills

• Hands-on experience with HVAC systems, including installation, service, and repair.
• Strong mechanical aptitude with the ability to work on a variety of residential and commercial systems.
• Proficiency in troubleshooting HVAC, electrical, and low-voltage systems.
• Ability to read and interpret blueprints and technical diagrams.
• Knowledge of electrical principles related to HVAC and building systems.
• EPA Universal certification or eligibility to obtain it.
• Valid mechanical-related certification such as Mech 1.
• Ability to work independently in the field and manage multiple service calls.
• Strong customer service and communication skills.
• Attention to detail for accurate documentation of service work and parts used.

Additional Skills & Qualifications

• NATE certification is a plus.
• Familiarity with internet, cable, satellite, security, and smart home systems.
• Experience using diagnostic tools and test equipment for HVAC and electrical systems.
• Ability to follow detailed safety procedures and company policies.
• Strong organizational skills to maintain tools, equipment, and service records.

Why Work Here?

Join a team that values technical excellence, professionalism, and customer satisfaction. You will work with a wide range of modern systems and technologies, allowing you to grow your skills and expand your expertise. The organization emphasizes safety, quality workmanship, and continuous improvement, providing opportunities to develop through certifications and on-the-job learning. You will have the chance to work independently in the field while being supported by a reliable and knowledgeable operations team.

Work Environment

• This role is field-based and involves traveling to residential and commercial customer locations using a company vehicle.
• You will work with HVAC systems, electrical components, and a variety of connected technologies such as internet, cable, satellite, security, and smart home devices.
• The position requires the use of hand tools, power tools, diagnostic instruments, and testing equipment in both indoor and outdoor environments, sometimes in tight or elevated spaces.
• Work hours may vary based on service call volume and customer needs.
• A professional appearance is required when interacting with customers on-site.

This is a Contract to Hire position based out of Spokane, WA.

The pay range for this position is $30.00 - $40.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Spokane,WA.

This position is anticipated to close on May 7, 2026.

About Aerotek:

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.