Digital Commerce Manager

Job Description The Manager of Digital Commerce at Sherwin-Williams will be responsible for the omni-channel strategy and initiatives that drive sales of products from iconic brands like Valspar, Minwax, Krylon and Purdy via the online channels of our Consumer Brands retail customers. This includes the building, expanding, and optimizing of product categories, consumer experiences and operational processes to drive traffic, conversion, increased basket size and customer satisfaction. The Manager of Digital Commerce at Sherwin-Williams will be responsible for the omni-channel strategy and initiatives that drive sales of products from iconic brands like Valspar, Minwax, Krylon and Purdy via the online channels of our Consumer Brands retail customers. This includes the building, expanding, and optimizing of product categories, consumer experiences and operational processes to drive traffic, conversion, increased basket size and customer satisfaction. Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s staff, employees, and business relationships. Poaition is not remote/hybrid and will report to our Cleveland Global Headquarters. Responsibilities Set and champion the vision for online sales on retailer.com Bring our consumer products and brands to life across the consumer journey by developing and executing go-to-market strategies for retailer digital properties. Primary point of contact for issues pertaining to online sku presentation and brand performance on retailer.com Responsible for driving growth in omni-fulfillment methods from build to execution on retailer.com – Buy Online, Pick-up In-Store (BOPUIS), Special Order Sales (SOS), Direct Fulfillment Centers (DFC). Work closely with the Sherwin DSC teams & Procurement team on “Tint & Ship” facilities supporting all tinter & packaging updates Manage the Retailer.com Online Merchant, Digital Category Optimization, IT & Project Management relationships Build strategic plans and lead the presentations for Online Product Category Line Reviews Performs competitive intelligence, consumer research, financial analysis and business planning to identify new opportunities and bring recommendations to the Online leadership team. Effective at building presentations and conveying complex concepts in compelling ways. Manage all aspects of the digital shelf, ensuring quality content, data integrity, user flow and SEO to drive conversion. Oversee the execution of Ratings & Reviews sampling programs. Partner with retailer teams to maximize capabilities and inform future roadmaps. Build strong cross-functional business relationships across Sales, Brand, Product Marketing, Digital and Retail Partner teams to enable, analyze and improve omni-channel experiences and grow sales. Identify KPIs, track performance metrics, analyze data and translate to actionable insights that inform business strategies and decisions. Lead 1-3 direct reports, internal team and/or agency partner focused on digital shelf, data enrichment, content optimization/syndication. Partner with sales and merchant teams to develop a promotional online planning strategy Partner with digital commerce managers, finance, supply chain, IT, Sales, Channel, Brand to ensure common processes, methods, sources of data and content are leveraged to ensure efficiency and resolve impediments. Lead shared Digital Commerce team initiatives Qualifications Required: Bachelor’s degree in business, marketing, communications or technology 4+ years’ experience in sales, marketing, merchandising or online category management Exceptional verbal and written communication and presentation skills Demonstrated ability to synthesize multiple sources of input (data, business stakeholders, client research, design) and arrive at high-quality decisions Preferred: 2+ years’ experience in ecommerce Experience leading complex cross-functional initiatives at large companies Retailer Online Sales Experience preferred. Merchandising or Sales and P&L management experience preferred Expert knowledge in e-retailer ecommerce processes, technologies, operations, SEM and SEO. Excellent internal and external customer service orientation Exposure to managing employees and owning agency relationships. About Us At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at . Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. #J-18808-Ljbffr Sherwin-Williams