Insurance Office Receptionist

Benefits:

Opportunity for advancement

Paid time off

Profit sharing

Insurance Company of Florida is looking for a friendly, dependable, and professional Office Receptionist to join our team. This position is an excellent opportunity for someone who enjoys helping people, staying organized, and working in a fast-paced professional office environment.

The Receptionist will be the first point of contact for many of our clients and plays an important role in creating a welcoming and professional experience. We are looking for someone with a positive attitude, excellent communication skills, and a willingness to learn and grow within the insurance industry.

Responsibilities

Greet clients and visitors in a friendly and professional manner

Answer and route incoming telephone calls

Take accurate and detailed messages

Assist customers with basic questions and direct insurance-related requests to the appropriate team member

Monitor and manage general office email and incoming correspondence

Scan, upload, organize, and distribute documents

Assist with incoming and outgoing mail

Maintain an organized reception and front-office area

Schedule appointments and assist with calendar coordination

Perform data entry and basic administrative tasks

Assist Account Managers, Producers, and other team members as needed

Help follow up with customers regarding requested documents and information

Maintain confidentiality of customer and company information

Provide general administrative support to keep daily office operations running smoothly

What We're Looking For

The ideal candidate is someone who is:

Friendly, professional, and comfortable speaking with customers

Dependable and punctual

Organized and detail-oriented

Able to communicate clearly by phone, email, and in person

Comfortable working with computers and learning new software

Able to manage multiple tasks and priorities

A team player with a positive attitude

Willing to learn and take on additional responsibilities

Qualifications

High school diploma or equivalent required

Previous receptionist, administrative, office, or customer-service experience preferred

Basic proficiency with Microsoft Outlook, Word, and general computer applications

Strong verbal and written communication skills

Insurance experience is helpful but not required

Florida insurance license is not required to start

Opportunity for Growth

We are looking for more than someone to simply answer phones. We want someone who is interested in becoming an important part of our agency.

For the right person, this position can provide an opportunity to learn the insurance industry, obtain an insurance license, and grow into additional customer-service, account-management, or insurance-related responsibilities.

Schedule

Full-Time | Monday–Friday

No nights or weekends.

Why Join Insurance Company of Florida?

We are a locally focused insurance agency that believes in providing excellent service to our customers while creating a friendly, professional, and team-oriented workplace.

If you are dependable, enjoy working with people, and are looking for an opportunity to build a career rather than just find another job, we'd like to hear from you.

Apply today and tell us a little about yourself and why you would be a good fit for our team.