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Executive Sales Coordinator

USA Pan

Job Description

Position: Executive Sales Coordinator

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Reports to: Sales Director

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Company: Premier Pan Company

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Location: Crescent Township, PA 15046

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**This position requires being onsite daily and 12% overnight travel.

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Position Summary

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The Executive Sales Coordinator serves as a strategic partner to the Sales Director while also managing key customer relationships and supporting revenue-generating activities. This hybrid role combines the high-level organizational and administrative responsibilities of an Executive Assistant with the customer-facing account management responsibilities of a Sales Account Manager. The ideal candidate is highly organized, customer-focused, proactive, and capable of balancing executive priorities with client relationship management.

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Key Responsibilities

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Executive Support Functions

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  • Manage executive calendars, appointments, meetings, and travel arrangements.
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  • Coordinate internal and external communications on behalf of leadership.
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  • Prepare presentations, reports, meeting agendas, and executive correspondence.
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  • Track and prioritize executive action items and business initiatives.
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  • Organize and maintain confidential records, contracts, and business documents.
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  • Plan and coordinate executive meetings, customer visits, and special events.
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  • Serve as a liaison between executives, customers, vendors, and internal departments.
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  • Support strategic projects and ensure timely follow-up on critical initiatives.
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  • Attend meetings, take notes, and act upon takeaways.
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Sales Account Management Functions

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  • Manage and maintain relationships with assigned customer accounts.
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  • Serve as the primary point of contact for customer inquiries, issues, and requests.
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  • Conduct regular account reviews to ensure customer satisfaction and retention.
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  • Identify opportunities for account growth, upselling, and cross-selling.
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  • Coordinate with Sales, Operations, Customer Success, and Finance teams to ensure seamless service delivery.
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  • Prepare customer proposals, contracts, pricing documents, and renewal agreements.
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  • Monitor account performance metrics and provide updates to leadership.
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  • Maintain accurate customer information and sales activities within CRM systems.
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  • Assist with customer onboarding and implementation activities.
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  • Support sales forecasting, pipeline management, and reporting efforts.
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Qualifications

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Required

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  • Bachelor’s degree in Business Administration, Marketing, Communications, or a related field preferred.
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  • 1+ years of experience in executive support, account management, sales support, or a related role.
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  • Exceptional organizational and time-management skills.
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  • Strong written and verbal communication abilities.
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  • Proficiency with Microsoft Office Suite, including Outlook, Excel, Word, PowerPoint, and Teams.
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  • Experience working with CRM platforms such as Salesforce, HubSpot, or similar systems.
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  • Ability to manage multiple priorities in a fast-paced environment.
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  • High degree of professionalism, confidentiality, and discretion.
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Preferred

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  • Experience supporting senior executives or C-suite leaders is a plus.
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  • Education in sales administration, customer success, or account management.
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  • Advanced Excel and reporting capabilities.
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