Digital Content and QA Specialist

Digital Content and QA Specialist

The Position:

We are seeking driven, thoughtful candidates with experience in communications, policy, and publications to support impactful initiatives for our Federal clients at the  U.S. Department of Homeland Security (DHS).

As a Communications Specialist with Censeo, you will support communications and correspondence writing and outreach for the DHS procurement office. 

Key Responsibilities:

• Manage and maintain digital communications content across websites, intranet platforms, knowledge repositories, and communication channels.
• Review content for quality, accessibility, consistency, formatting, and compliance with DHS and federal communications standards.
• Conduct quality assurance reviews for executive correspondence, communications products, presentations, reports, and digital publications.
• Support Section 508 compliance reviews and coordinate remediation activities when needed.
• Maintain content governance processes, publication schedules, and content review workflows.
• Analyze content performance and recommend improvements to usability, accessibility, and audience engagement.

The Ideal Candidate:

At Censeo, we value unique perspectives and a passion for solving complex problems. Our team thrives on innovation, collaboration, and a commitment to public service. We’re looking for candidates who bring curiosity, initiative, and a desire to make a meaningful impact.

 

• BA/BS required in Communications, English, Political Science, Economics, Public Policy, or a closely related field.
• Experience managing digital content, content governance, quality assurance, or web communications initiatives.
• Familiarity with content management systems and federal digital standards.
• Knowledge of Section 508 accessibility requirements and quality control methodologies.
• Strong editing, proofreading, and organizational skills.
• 3+ years of experience with strategic communications, performance reporting, policy communications, or federal program support.
• Experience preparing executive-level correspondence in a federal agency, congressional affairs, or executive support environment.
• Exceptional writing, editing, and proofreading skills.
• Ability to synthesize complex information from multiple sources into concise and actionable communications.
• Demonstrated experience supporting or working with Federal agencies 
• Excellent written and verbal communication skills including the ability to synthesize complex information.
• Excellent analytical and problem-solving skills.
• Strong attention to detail and accuracy.

The Company:
Censeo Consulting Group is a top Washington D.C. based management consulting firm dedicated to helping public sector and non-profit clients build operational excellence, deliver better outcomes, and lower cost. We take a personalized approach to strategic consulting to solve our clients’ most complex problems and build operational excellence that transforms their organizations, allowing them to better deliver on their public and social missions. 

At Censeo, our award-winning culture means you’ll join a tight-knit community of 75 brilliant and passionate colleagues. We are advocates for a better functioning public sector, and we’re also good friends who know the names of each other’s dogs. Our philosophy is horizontal, not hierarchical, and our open-door policy encourages a culture of entrepreneurship at all levels. We share successes, make decisions together, and foster an environment for those with passion and initiative to lead. Our colleagues bring their own unique personalities to work every day and use them to help shape our growing firm in ways that reach far beyond client projects.
The Location:
Censeo Consulting Group is based in Washington D.C., a fantastic city for working professionals. We work in a hybrid setting with flexibility to work from home and work in our office conveniently located in the heart of downtown, just a few blocks away from the White House. And with many of our clients also based in D.C., we have the luxury of leaving for a meeting and being back in the office in time for post-work happy hours, team dinners, and game nights.

The Fine Print:

• The salary range for this role is $60,000 - $90,000 depending on experience
• Expected travel 0-10%; may increase based on business needs 
• This is an exempt, full-time position
• This role is subject to a hybrid work schedule
• Essential Physical Functions
  • Sitting: Particularly for sustained periods of time
  • Light Carrying: Physically transporting items weighing less than 15 pounds from one location to another

Censeo offers a competitive compensation and benefits package, including paid vacation and sick leave, flexible and remote work opportunities, and tuition and training reimbursement. More information on our benefits and perks can be found at  

Censeo is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, gender, religion, national origin, disability, protected veteran status, or any other class protected by applicable state or federal law. 

Join Our Award-Winning Culture!
Our passion wins awards. But don’t just take it from us… 

• 2024 Vault #41 Consulting 50 North America
• 2024 Vault #7 Best Consulting Firm for Hours in the Office
• 2023 Vault #9 Best Consulting Firm for Work/Life Balance 
• 2023 Vault #23 Best Consulting Firm for Overall Diversity
• 2023 Management Consulted #3 Best Boutique Firms in Washington DC
• 2022 Vault #41 Best Overall Consulting Firm to Work For
• 2020 Vault #21 Best Boutique Consulting Firm 
• 2019 Ivy Exec #7 Best Boutique Consulting Firm 
• 2018 Consulting Magazine Best Small Firms to Work For  
• 2017 Vault #12 Best Boutique Consulting Firm 
• 2016 Forbes Best Management Consulting Firms in America 
• 2015 Washington Business Journal’s Philanthropy List 

#LI-Hybrid