Director of Customer Master Data

Virtual Vocations Inc

Providing enterprise leadership and strategy, the full-time remote Director of Customer Master Data will oversee customer master data governance, ensure data quality, and drive cross-functional alignment to support operational and revenue goals. Key Responsibilities Define and execute the Customer Master Data strategy, roadmap, and governance framework Lead oversight of customer account maintenance and data operations teams to mitigate risks and enhance data quality Collaborate with cross-functional teams to translate business requirements into scalable customer master data solutions Required Qualifications 10+ years of experience in Master Data Management, Data Governance, or Enterprise Data Operations Experience managing customer or user data for digital products or SaaS solutions Proven leadership experience in complex, multi-system environments Deep understanding of customer data concepts, including accounts, hierarchies, and lifecycle management Experience partnering across Operations, IT, Finance, and Commercial teams

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Vacancy posted 23 hours ago

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