Investigative Analyst

Investigative AnalystThe Department of Criminal Justice Services is seeking a collaborative and innovative team player to serve as a full-time Investigative Analyst in the Tidewater area of Virginia. This position supports the Division of Licensure and Regulatory Services. Public service offers the opportunity to do important rewarding work while maintaining a healthy work-life balance. If you want to be part of an agency that cares about our constituents, rigorously advocates and promotes opportunities for all Virginians, we'd love to have you join us!What you will do:The position will provide a variety of administrative and investigative functions, including providing technical support and administrative assistance through audits, research, and evaluation activities. Investigations are focused on all facets of the regulatory program, to include, but not limited to, compulsory minimum training, course curriculum, administrative requirements, and standards of conduct (Code of Virginia sections 9.1-138, 9.1-150.4, 9.1-185, and 9.1-186.13). The position may also require providing instruction on courses that are pertinent to the functions of the Division of Licensure and Regulatory Services. Ensure all investigative reports are accurate, concise, thorough, and in accordance with guidelines and procedures. Ensure completed investigations are submitted in accordance with case priority. Implement an investigative plan through an appropriate use of investigative techniques. Address all regulatory and statutory issues accurately apply laws, rules, and regulations to facts obtained in an investigation. Effectively collect all necessary evidence. Locate and interview complainants, respondents, and witnesses. Effectively perform, record, and documentation research. Conduct proactive initiatives to identify unlicensed/unregistered activity. Consult and work with section staff to achieve investigative goals. Effectively work with other sections of the agency and other agencies. Plan and conduct audits and inspections, to include certified session monitoring, of private security services businesses and training schools in accordance with established guidelines. Plan audits and inspection activities weekly and communicate weekly plan to supervisor by posting schedule using calendar. Follow up on audits and school inspections as needed and as assigned. Interpret and respond to constituent requests for service and/or assistance regarding policies, procedures, guidelines, and activities. Provide administrative reports in a timely manner, to include expense voucher submissions, leave reports, mileage reports, etc. Properly service and maintain vehicles in accordance with established maintenance guidelines. Effectively prepare testimony in administrative and criminal proceedings. Present testimony in a clear, concise, and knowledgeable manner. Assist the Office of the Attorney General and Agency prosecution or presentation of cases by obtaining and preparing supporting documentation. Present evidence to the Commonwealth's Attorney to issue warrants for unlicensed activity. Accurately review and analyze complaints to establish an investigative plan. Review all prior investigations pertaining to the respondent. Self-generate cases/investigations and conduct investigations through awareness and attention to detail. Meet & Greets (Greet one business per week) Experience delivering presentations to various groups.Minimum Qualifications:Knowledge of Microsoft Office Suite to include but not limited to Word, Excel, Outlook, and e-mail software. Demonstrated experience communicating effectively, both orally and in writing, including in in-person interviews, telephone conversations, and documents. Documented experience in working both as an active and contributing team member as well as independently. Ability to serve as a conduit for communication between DCJS and constituents and constituent groups. Ability to exercise discretion and maintain confidentiality. Ability to navigate Virginia Code and regulations related to private security services with attention to detail. Experience in investigative techniques, interviewing techniques, research, and data collection techniques. Experience in testifying in court and/or administrative proceedings. Ability to deliver presentations to varied groups, provide quality customer service, navigate within a database, and perform data entry Ability to think strategically and cross culturally while independently implementing new initiatives and projects. Demonstrated ability to meet critical deadlines, handle multiple assignments, adapt to changing priorities, and ensure timeliness and quality of completed assignments.Additional Considerations:Experience working with the Code of Virginia and/or the Virginia Administrative Code as it applies to the regulatory programs managed by the Division of Licensure and Regulatory Services. Experience in program development, planning, and principles of training. Experience in effectively participating in staff discussions, committees, or meetings to present cases, discuss interpretation of regulations and statutes, and complete dispositions. Experience delivering presentations to varied groups.Special Instructions:You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position. Interview candidates may be required to demonstrate the skills and abilities necessary for satisfactory performance of work. The candidate selected for the position must successfully complete a criminal background investigation and complete and submit Form I-9 (Employment Eligibility Verification) which will be entered into the Federal E-Verify system to confirm identity and work authorization. The individual may also be responsible for submitting an annual Statement of Personal Economic Interest. In addition, the selected candidate who begins original employment or re-employment in this position must serve a 12-month probationary period effective from the date of employment. The starting salary range is $70,500 to $81,000 plus the State's benefits package. Applications for this position are only accepted electronically through the Commonwealth of Virginia's Electronic Recruitment System at All applications should be submitted by 11:55 pm on October 26, 2026. The application and supplemental questions must be completed in a comprehensive manner and reference any pertinent knowledge, skills, and abilities as well as any previous experience that relates to the position. Fax, email, or mail applications will not be accepted. Résumés and cover letters may be attached to the online application. The Virginia Department of Criminal Justice Services is an Equal Employment Opportunity employer. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any accommodations in order to participate fully in our recruitment experience. Contact us at View phone number on click.appcast.io to notify us of any needs related to completing the job application. AmeriCorps, Peace Corps, and other National Service Alumni are encouraged to apply. The Department also encourages and invites veterans to apply. The Immigration Reform and Control Act requires that before we can legally employ an individual, we must verify both the identity and employment authorization of the individual. The Virginia Department of Criminal Justice Services uses Form I-9 to satisfy this requirement. Form I-9, instructions, and the List of Acceptable Documents can be found at The Virginia Department of Criminal Justice Services does not offer sponsorship for employment purposes; therefore, the selected candidate will need to be able to provide acceptable documents in accordance with Form I-9 (use link above for more details). Additionally, the Virginia Department of Criminal Justice Services participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For additional assistance with this requirement, please contact View email address on click.appcast.io Information:Name: Lauren MyersPhone: 804-786-5491Email: View email address on click.appcast.io support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at View phone number on click.appcast.io.Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer